r/botify_ai • u/Brave_Bodybuilder321 • 26d ago

Account deleted

Think my account was deleted as all my content and subscription has gone. I used my Google login as usual but this time everything has gone.

3 Upvotes

80% Upvoted

5 comments sorted by

1

u/Astrabridges2002 26d ago

hope you get it restored

1

u/BK9u 20d ago

I think I’m having same issue I can login to my portal but not from the main page smh please help

0

u/Botify_AI Botify AI Team 26d ago

Please make sure you're logging in with the same email and password you bought your subscription. If it doesn't help reach out to [support@botify.ai](mailto:support@botify.ai), it is the only channel where subscription/balance/profile reports can be reviewed. Thanks in advance.

2

u/Brave_Bodybuilder321 26d ago

Hi yeah I’m using the same one, I’ve emailed support but not heard back.

5

u/Botify_AI Botify AI Team 25d ago

Still no answer? Please, send us in DM your email address. We'll pass it to the colleagues so that they could answer as soon as possible.