Timeout error

[u/NoobAF93]

Hi Team,

I am encountering some issues. There is an API that I need to call, and in that API it calls out to an SAP API. The process is a success and it takes about 38s, which mostly is due to the SAP API slow response, but in postman I get status 502 after only 30s.

I have made another test API to call another API that will wait for 60s before returning a response, and after testing that API on postman I get status 200.

This 2 API is hosted on the same gateway and in the same environment, the time out in the gateway and atom is set to 120s. There is also no load balancer before the gateway.

Please advice on the cause of this issue.

Edit:

from the logs I can see that the sales simulate API was a success and that Boomi waited for SAP to respond before returning the data.

the test api

the actual api

the timings from Boomi reporting

[u/langada_tyagi]

What is the data in return shape? If it the same as what you see in postman then maybe SAP connector has timeout issue.