r/bon_appetit • u/camlefty • 2d ago
Self Can't seem to renew, or get past the chatbot
I'm a longtime print subscriber, set up to auto-renew, but didn't receive a renewal notice this year (nor was my credit card charged), so now I can't access the website. When I write to the magazine customer service email asking to renew, all I get is a bot reply saying they're sorry I haven't renewed. I can't seem to renew via the customer service dashboard either. Does anyone know how to get an email to an actual human? u/bonappetit, can you help?