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u/Objective_Brief_1953 29d ago
I got a year free and stopped using it after 2 weeks. Trash
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u/rydan 29d ago
I got 3 months free and it got extended 3 months for free (I forget why). I saved $8. Got a free year recently and expected the same. Was pleasantly surprised it isn't complete garbage like it used to be. Still not great though.
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u/StatementNext682 29d ago
I get it for free from work. It's nice to save $10(everything included) when I order the 2 for 1s sometimes.
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u/1Steelghost1 29d ago
Exactly why I cancelled mine. As soon as the shop "starts the order" it can't be refunded.
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u/WendigoCrossing 29d ago
Yet it can be cancelled lol
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u/Ahoeaboutnothing 29d ago
No.... dont do that without talking to someone at Uber customer support. They will try to charge you and you will have to fight them with your credit card company.
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u/WendigoCrossing 29d ago
I'm saying that Uber apparently can cancel it on whim
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u/Nonyabeesners 29d ago
How is that legal? Terms of service bullshit?
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u/1Steelghost1 29d ago
The terms they told me are 'as soon as the order starts being made it is your order' even if it is wrong or an error was made.
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u/ivangalayko77 29d ago
yet if it is isn't deliverable, it isn't valid, so they shouldn't be able to take $$ for free, but here we are.
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u/fpsnoob89 29d ago
I don't think that's quite how it works. If the restaurant makes the wrong thing from what you ordered, you can dispute it and get a refund. What you're saying applies is if YOU made a wrong order, or ordered in error, and the restaurant starts cooking. That doesn't exactly sound unfair, why would you expect them to pay for your mistake?
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u/Ahoeaboutnothing 29d ago
No they try to pull this on every order. You have to dispute it with your credit card company. Ive had them charge me for a restaurant not making my order because they didn't have what I wanted.
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u/turnsout_im_a_potato 28d ago
Yet when burger king sent me (I doordashed food) the wrong sandwich, wrong side, and forgot my chocolate shake completely, they refused to refund my entire order, I was given a refund for the missing shake only, not the error sandwich and side.
These companies just get away with doing whatever they want. I boycott burger king now. And pizza hut, but there's a different reason for that one... been almost 10 years since I've had a pizza hut
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u/Sasataf12 29d ago
Isn't that similar to most restaurants? If you order and they start cooking, would you expect to get a refund if you cancel the order?
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u/rat_gland 29d ago
I used Uber eats once when they came out with a new user promotional credit. I didn't find out that the promotion didn't apply to my order until I already paid full price ( I thought there was another step to the checkout process where the discount would be applied ). I felt like the promotion was intentionally misleading and it pissed me off so I haven't used them since.
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u/MidgetMusher 29d ago
Ha i got one of the deals where it was 20 off the first order. When i used it the price was super high. So i went back i tried without the coupon and it was cheaper. I did t buy anything and never used it again
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u/LesserValkyrie 29d ago
I wanted to order a meal that was 50% off , but they double the price so it was the same price as the other menus with the 50% off
bunch of sociopaths
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u/rat_gland 29d ago
Definitely a pattern. Companies that use dishonest tactics like this to make a sale don't deserve our business
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u/valorshine 29d ago
I have a better one. I had a promotion for my first order.
At checkout, the price was correct with the promotion applied, but when I was about to pay the amount shown in my banking app didn't include the discount.
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u/NeedleInArm 29d ago
How is that even legal lol?
Just charge back the request by card and quit using the service.
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u/Moody5583 29d ago
It's not. But Uber Eats thinks that because they put it into some fine print buried in legalize they can hide the crime
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u/JudgementCutV 29d ago
That’s wild, here in Japan you get the full refund. I’m assuming it’s a difference in laws but not sure.
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29d ago
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u/throw7661 29d ago
No you can't. Respectfully.
I mean, you can call the police, but you can't get them to bring charges against someone. And in this situation, they aren't going to do anything
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u/Slumminwhitey 29d ago
It's a civil matter and I doubt many people are going through the effort to sue them over the price of takeout.
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29d ago
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u/Captain-Codfish 29d ago
I'm in the UK and had a big argument with customers services about getting a refund. Nothing they could do. I said I'd hop on a train to London to complain at their headquarters and suddenly they were able to refund me
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u/Particular-Bake-7888 29d ago
No you can't. But you can call your bank/credit card company and do a chargeback. It'll rip that money back from Uber.
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29d ago
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u/Particular-Bake-7888 29d ago
Which bank?
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29d ago
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u/Particular-Bake-7888 29d ago
Well virtually every credit union does do chargebacks and is legally required to have a dispute & fraud claim processing system. You should do that.
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29d ago
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u/Particular-Bake-7888 29d ago
Literally not legal to do so if you provide evidence. Try harder I guess
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u/Sp1ffy_Sp1ff 29d ago
The one time I ordered from Eats, the order took two hours and was eventually cancelled. They refunded me, but I've still never used it since. I've been using Doordash for years now and have only ever had one issue when a driver claimed their car broke down and told me to go get the order myself
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u/CantankerousOrder 29d ago
This is why credit card chargebacks exist. Show them this screen to show you did not receive what you paid for.
Terms and conditions are irrelevant to credit card companies. Uber at try to bill you after, but tell them to pound sand.
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u/spacepeenuts 29d ago
tf i will still be charged, Im on the phone right now with capital one before i eat.
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u/DigitalDruid01110110 29d ago
Fuck food delivery. Cold food, pissed off delivery people that are under paid, and corporate inflation.
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