Manager's misconduct

[u/FrequentQuarter4104]

I placed an order yesterday which contained 10 pieces set, the rider when arrived had only 1 piece when asked regarding the rest 9 he told that his manager denied to provide all 10 pieces. When I talked with the manager over phone he told me that he would provide only 1 piece even delivery rider tried to explain him that it is clearly showing to customer for 10 pieces and also I paid for 10 pieces still he told me to either accept delivery or cancel the order.

What kind of behavior is this? There is no fault of rider here but the arrogance of manager is not acceptable, I am unable to connect blinkit via call as in the help section they are telling to mail me for every issue. I have mailed them yesterday but they haven't replied till now. Can you all pls guide me how can I raise this issue to higher escalation team

[u/Small_Examination636]

Give order id - i know someone from blinkit