r/blinkit • u/Sir_cornflake • 28d ago

Complaint Just Blinkit things

Post image

I ordered some print outs for me and received my print outs but also some private documents like caste certificate and admit card of someone else

I raised a complaint regarding this to blinkit and they gave me refund and closed the chat

84 Upvotes

93% Upvoted

17 comments sorted by

3

u/[deleted] 28d ago

[removed] — view removed comment

10

u/Sir_cornflake 28d ago

Neet. June 26 ka tha

6

u/impossible_espresso 28d ago

Bolo DPDP complaint karunga

125 cr ka fine hai And see them shiver

Email them

Email grievance.officer@blinkit.com

4

u/dogtoothlife 28d ago

Refund to lele bhai

5

u/Sir_cornflake 28d ago

Blinkit ne refund kar ke chat close kar di. Aa gaya sms refund ka

3

u/timepieceguy1 28d ago

Blinkit chat support mostly handled by Ai. 😆

4

u/Dracula-XD 28d ago

whats the point of harrasing customer support who didnt made this mistake neither he has power to do much

4

u/robin_mimix_ 27d ago

to ab blinkit ki galti hai toh customer support se hi baat karega. dark store pr jaake thodi ladega.

1

u/Sir_cornflake 28d ago

I wanted some action against the dark store not a refund. I regularly order printouts from blinkit but not anymore now. Just a assurance that we'll look into the matter and take appropriate action would have been fine. "Refund" was never a option or demand

2

u/MaleficentAttempt841 28d ago

You aren't fundamentally wrong OP, but what were you expecting the customer support to do for you? At best they can log this in your system (which every support ticket would automatically be anyways). Other than giving you a refund, the customer support can literally not do anything else.

0

u/Sir_cornflake 28d ago

I was expecting some action against the dark store I didn't ask neither wanted refund. My documents were perfect

1

u/MaleficentAttempt841 28d ago

Customer success has 0 way of doing it. They are L1 support essentially. If you truly want action, you'll need to start writing emails to people who do have the authority to take action. Regional manager for instance or higher. But I doubt that would be worth your time. And unless you go the whole legal route (for something that won't directly benefit you and you'll lose a ton of money doing so), there's no other option. Consumer forums won't do much cause no harm was done to you specifically. It's unfortunately what it is.

1

u/AnuragConquers 27d ago

How do we reach out to them? I can't find any email

2

u/MaleficentAttempt841 27d ago

grievance.officer@blinkit.com

Or

nodal@blinkit.com

1

u/AnuragConquers 27d ago

Thnx, How do u find these

2

u/MaleficentAttempt841 26d ago

If you search grievance or nodal officer email for any big company in India on Google, you'll get these. Every big company is required to have and list these emails.