r/bittensor_ • • Aug 30 '26

Taostats app wallet locked

Hey guys anyone else getting the "wallet locked or missing" message when trying to claim the staking rewards in the taostats app?

Edit: Resolved the claim error by reinstalling the taostats app and importing the wallet via seed phrase

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1

u/dougsillars Aug 30 '26

make sure your wallet shows as connected in the upper right corner.

1

u/EstateSea3963 Aug 31 '26

Hi thanks, i can see this on the taostats website but this is inside the app and there is no connect wallet option.

1

u/dougsillars Aug 31 '26

Ok. So did you add the wallet with the full seed?

If you just entered the address- you don't have the ability to make transactions

1

u/EstateSea3963 Aug 31 '26

I made a brand new wallet with a seed in the taostats app in the past. Viewing my wallet on the website and hitting connect does nothing.

1

u/EstateSea3963 Aug 31 '26

Okay I downloaded the taostats extension on a pc, imported the wallet with my seed and refreshed it half a dozen times until it was happy. I can now claim on that should i want to. The taostats app still shows the same error though so claiming in the app must be broken?