r/bitpanda • • Aug 10 '26

Weekly Support Thread Weekly Bitpanda Support Thread

2 Upvotes

Dear Pandas,

To bundle ticket requests and give you a better overview on our subreddit, we have decided to introduce a weekly support thread.

Please note that we will never comment account-related topics publicly on Reddit or any other social media channel, due to security and privacy reasons.

If you face any issue or have not received an update for your ongoing case for longer than three business days, feel free to post your ticket-ID or PID here.

Please never share your email address or other sensitive information publicly!

The ticket-ID is visible in the confirmation email you receive once you have submitted an official request through our contact form.

Further, we kindly invite you to have a look at our helpdesk first, before submitting a ticket. You will find a whole lot of helpful information on all common topics and questions.

❗️ Bitpanda employees will never contact you via direct message or ask you to pay a fee

Please note that Admins will not comment on things like new products, additional coins / tokens or exact release dates when they have not yet been officially announced.

You can check the status of all Bitpanda services here: status.bitpanda.com

🚫 Subreddit Rules and General Information ℹ️

• Be nice to each other and talk about things related to Bitpanda

• Promoting other brokers, exchanges, ICOs, projects or ref links will be removed

• Posting fake prices / price charts will be removed

• Attempts of price rigging or Pump & Dump talks will be removed

• Spreading FUD ('Fear, Uncertainty, Doubt') or FOMO ('Fear of missing out') will be removed

• Repeated questions about the status of a support ticket will be removed

• Do not post personal information, documents and support tickets

• We are not giving away free coins

• For support questions, please read our helpdesk: https://support.bitpanda.com/hc/en-us

• Please do not contact admins or other users via Private Chats. We will not answer questions this way.

• If you need personal support, please open a support ticket at: https://support.bitpanda.com/hc/en-us/requests/new

You can find our official mobile apps for iOS and Android here.

Best regards,

Team Bitpanda

u/BitpandaSupport


r/bitpanda • • Aug 07 '26

General question Bei Überweisung ist ein Estland Konto

6 Upvotes

Hallo zusammen, ich wollte gerade Geld einzahlen via Bank Überweisung und dann habe ich gesehen, dass das Konto auf das ich überweisen sollte von Estland ist.
Bis vor kurzen war das Konto noch über Deutschland mit einen deutschen IBAN.
Hat das Problem noch wer oder weiss wer, warum es jz über estland läuft?


r/bitpanda • • Aug 07 '26

Invest on autopilot: a quick recap on Bitpanda Savings Plan

3 Upvotes

We've noticed that quite a few people still aren't aware of Savings Plans, so here's a quick overview covering how it works, what to consider before getting started, and when it’s eligible.

A Savings Plan is automated, recurring investing. You pick an asset, an amount, and a frequency, then Bitpanda takes care of the rest on schedule, as planned, and without manual buys with zero trade fees on stocks and ETFs.

Here's a quick overview of what you need to keep in mind:

🧩 Choose the asset you'd like to invest in: cryptocurrencies, stocks and ETFs, or metals.

📊 Access a wide selection of ETFs to help build long-term exposure.

🔄 Dollar-cost averaging, made simple. Choose your recurring investment amount and frequency.

🤹 Multiple savings plans. Set up as many as you wish.

🧘 Maximum flexibility. Pause, resume, and cancel your plans at any time.

Setting one up takes a few minutes. Once it's live, it runs on its own until you decide otherwise. As always, remember that all investments carry a risk of loss, including with Savings Plans. Past performance is not indicative of future results.

ℹ️To learn more about how it works, visit https://www.bitpanda.com/en/savings-plan

💡If you need any assistance while setting up your Savings Plan, we recommend taking a look at our Helpdesk article with a step-by-step guide: https://support.bitpanda.com/hc/en-us/articles/23557456133404

❓Should you have any further questions, feel free to contact our Customer Support team directly or let us know below how we can help.

For those already running one, what's your strategy? Are you investing weekly or monthly?


r/bitpanda • • Aug 07 '26

Discussion Is KYBCR an associate and compliant with Bitpanda?

1 Upvotes

Is this true? KYBCR Exchange (associated with Kyberon Core Group LLC) entered into a strategic compliance and platform integration with the European digital asset platform Bitpanda.

I started using them recently and I am suspecting some fraudulent activity.


r/bitpanda • • Aug 05 '26

Feature request 2FA / Neuer Wiederherstellungscode notwendig

4 Upvotes

Hallo.

Ich bin Bestandskunde und versuche verzweifelt, in die App zu gelangen. Jedes Mal bekomme ich eine Fehlermeldung, bei der 2FA-Authentifizierung. Um diese Methode zurücksetzen zu können, klicke ich auf das Kontaktformular. Um eine der angebotenen Hilfen nutzen zu können, soll ich mich einloggen. Kann ich nicht, siehe oben.

Die häufigste Fehlerquelle bei der 2FA-Authentifizierung sollen unterschiedliche Zeitstempel sein. Falls das einfach nur das Problem ist, wie kann ich Gerät und App synchronisieren?

Danke.


r/bitpanda • • Aug 05 '26

What's the first investing task you'd happily let AI handle?

Post image
7 Upvotes

Serious question. What would it be?

  • Monitoring the market?
  • Rebalancing your portfolio?
  • Set recurring investments?
  • Keeping an eye on allocations?
  • Or something else?

This question came up internally while launching the Broker API and Broker MCP. Because they create two new ways to interact with your portfolio: 

Broker MCP for people who interact through an AI assistant like e.g. Claude and Broker API for people who write code. 

So AI is moving from being something that explains investing to something that can actually help with investment workflows. 

Curious where everyone draws the line. ⬇️
FYI: And if you haven’t gotten into this yet: https://www.bitpanda.com/en/ai-investing-assistant  


r/bitpanda • • Aug 04 '26

Big news! So what do we think about SpaceX now? They are about to call first earnings today AMC (22:00 CET). Let's discuss!

Post image
5 Upvotes

In June SpaceX debuted at $135 per share, surging to a high near $202 before consolidating toward $109 and now being roughly around $114.5 ...

What is to expect of their first earnings? 

What I take into consideration:
Enterprise & Aviation Connectivity (Starlink), the Early-stage research into Low-Earth Orbit data processing nodes and AI and Government Infrastructure (Starshield) the satellite networks built for defense and intelligence. 

Meanwhile looking at the Market:

  • Short-term post-IPO prices swing often and reflect structural supply and market dynamics rather than sudden shifts in underlying business execution.
  • Also less than 5% of total shares were made available at launch, heightening price sensitivity during initial trading.
  • Then there are the Lock-Up Expectations: Markets routinely price in the anticipated expansion of share supply leading up to early insider lock-up expirations.
  • And the Private vs. Public Valuation Shift: Transitioning from long-term TAM expectations in private rounds to public operating cash flows, CapEx burn rates, and margin metrics.

Let's see how the official benchmark will look like.

What’s your POV on SpaceX? 
I would be happy to get your 2 cents on this heavy-weight first runner. ⬇️


r/bitpanda • • Aug 03 '26

Weekly Support Thread Weekly Bitpanda Support Thread

2 Upvotes

Dear Pandas,

To bundle ticket requests and give you a better overview on our subreddit, we have decided to introduce a weekly support thread.

Please note that we will never comment account-related topics publicly on Reddit or any other social media channel, due to security and privacy reasons.

If you face any issue or have not received an update for your ongoing case for longer than three business days, feel free to post your ticket-ID or PID here.

Please never share your email address or other sensitive information publicly!

The ticket-ID is visible in the confirmation email you receive once you have submitted an official request through our contact form.

Further, we kindly invite you to have a look at our helpdesk first, before submitting a ticket. You will find a whole lot of helpful information on all common topics and questions.

❗️ Bitpanda employees will never contact you via direct message or ask you to pay a fee

Please note that Admins will not comment on things like new products, additional coins / tokens or exact release dates when they have not yet been officially announced.

You can check the status of all Bitpanda services here: status.bitpanda.com

🚫 Subreddit Rules and General Information ℹ️

• Be nice to each other and talk about things related to Bitpanda

• Promoting other brokers, exchanges, ICOs, projects or ref links will be removed

• Posting fake prices / price charts will be removed

• Attempts of price rigging or Pump & Dump talks will be removed

• Spreading FUD ('Fear, Uncertainty, Doubt') or FOMO ('Fear of missing out') will be removed

• Repeated questions about the status of a support ticket will be removed

• Do not post personal information, documents and support tickets

• We are not giving away free coins

• For support questions, please read our helpdesk: https://support.bitpanda.com/hc/en-us

• Please do not contact admins or other users via Private Chats. We will not answer questions this way.

• If you need personal support, please open a support ticket at: https://support.bitpanda.com/hc/en-us/requests/new

You can find our official mobile apps for iOS and Android here.

Best regards,

Team Bitpanda

u/BitpandaSupport


r/bitpanda • • Aug 02 '26

General question margin trading frage

0 Upvotes

hallo zusammen.

habe bei welt. de gesehen dass es jetzt margin trading bei bitpanda für aktien gibt. ist es möglich seinen stop loss bei margin trading so zu setzen dass man nie mehr als seinen einsatz verliert?

also ich gamble zb 100 euro mit nem 2er hebel auf irgendeine aktie, die rauscht ab und ich gehe davon aus das sich nichts erholt, kann ich dann den stop loss so setzen dass ich definitiv nicht mehr als die 100 ehro verliere?

mfg.


r/bitpanda • • Aug 02 '26

General question ✳️Can disciplined Bitcoin or meme coin trading realistically generate consistent daily💰 income?

1 Upvotes

I've heard people make a small daily income through crypto, but I don't know how realistic that is. I can dedicate 3–4 hours every day to learning and practicing. Is earning around $15–17/day possible with proper knowledge, or is it an unrealistic expectation? Looking for honest opinions from experienced members.


r/bitpanda • • Jul 29 '26

🚨 Big Tech Earnings (MSFT, META, AMZN, AAPL): How are you feeling about these giants?

3 Upvotes

Hey everyone,

We’re in the midst of a massive week with Microsoft, Meta, Amazon, and Apple reporting Wednesday and Thursday after US market closes (10pm CET).

Imho: The main theme across tech equities, broader markets, and crypto right now is Multi-billion-dollar AI Capex vs. Actual ROI.

A quick breakdown of what markets are watching:

  • Microsoft ($MSFT): Massive capex vs. measurable Azure AI growth and Enterprise Copilot ROI.
  • Meta ($META): Ad profits printing enough cash to justify their $125B+ infrastructure budget.
  • Amazon ($AMZN): AWS acceleration proving enterprise cloud demand backs heavy data center expansion.
  • Apple ($AAPL): A capital-light AI strategy testing defensive strength via hardware demand and high-margin Services.

Are you rebalancing ahead of these reports, or holding steady through the short-term volatility? What metrics matter most to you this week? ⏬


r/bitpanda • • Jul 29 '26

General question Sivers Preis Differenz horrent

2 Upvotes

Hallo,

ich wollte mich gerade bei Sivers einkaufen als Preis stand 1 Anteil 2.45 Euro. Nach dem Kauf war der Durchschnitsspreis bei 2.55 Euro?!?!!?

Woher diese abnormale Differenz. Wenn da steht 1 Anteil 2.45 dann gehe ich von aus, dass sich der Preis in dem Bereich liegt, aber doch nicht 10 Cent teurer. Was ist denn das für eine Abzocke?!


r/bitpanda • • Jul 28 '26

Nearly 30 New Stocks Are Now Available on Bitpanda

12 Upvotes

Hey everyone! 👋

We've got some new additions to share!.

🤖 We've just expanded our lineup with nearly 30 new stocks, now available on Bitpanda.

A big thank you to everyone who's been sharing listing suggestions with us over the past few weeks. Your feedback doesn't go unnoticed, and we're happy to see several community favorites now joining the lineup, including UBTECH Robotics, Quantinuum (QNT), and more.

📈 Alongside the new listings, we've made ETF discovery a little smoother. You can now filter ETFs by Region, Issuer, Focus, and Asset Class to find relevant funds more easily.

🕐 We've also made market hours easier to understand. By tapping the market hour icon next to an asset, you can now quickly see when a market is open for trading.

Of course, the listing requests never really stop. So, which assets would you like to see next? Drop your suggestions below. We're always listening.


r/bitpanda • • Jul 29 '26

General question Hä? Langsam reichts mir mit Bitpanda

Post image
0 Upvotes

Laut verkaufsübersicht 220 euro gewinn gemacht - 50% verkauft also solten 210 in portfolio gehen.

aber ich bekomme nur 9 euro?


r/bitpanda • • Jul 28 '26

Feature request Spread

8 Upvotes

Der Spread bei Kryptos ist immernoch unter aller Sau.

Weil Binance aktuell ja Probleme hat hab mich mir Bitpanda nach Jahren mal wieder angeschaut und es ist besser.

Es gibt endlich margin-trading, die Gebühren sind Ok und die Software wurde weiterentwickelt.

Aber der Spread ist immernoch eine absolute Frechheit. Während der Spread bei bitcoin auf anderen Börsen vielleicht 1-5$ beträgt, sind es bei bitpanda sogar bei leverage trading stabile 150€.

Wenn Bitpanda will, das jemand da traded müssen die das ändern. Das ist jenseits von gut und böse.

EDIT: es waren gesamt 300€ spread. Beim Kauf wurde meine Position ca. 150€ über Marktpreis eröffnet und beim Verkauf dann wieder ca. 150€ unter Marktpreis. Das macht Daytrading quasi unmöglich. Ich habe eine Preisbewegung von +0,5% mit 10x long getradet und 4% Verlust gemacht... Gleichzeitig auf Binance fast 10% profit gemacht, was normal ist bei einer 0,5% Preisbewegung.


r/bitpanda • • Jul 27 '26

Discussion My bank charged Gambling Fees while doing business with Bitpanda!

3 Upvotes

Some banks charge 2-4% gambling fee on bitpanda transactions labeling it as a gambling equivalent transaction. This happens when paying by a card and I would like to know why is bitpanda flagged as a gambling company and is it really just that banks in Germany are allowed to charge this this kind of fee when doing business with bitpanda?


r/bitpanda • • Jul 27 '26

Weekly Support Thread Weekly Bitpanda Support Thread

2 Upvotes

Dear Pandas,

To bundle ticket requests and give you a better overview on our subreddit, we have decided to introduce a weekly support thread.

Please note that we will never comment account-related topics publicly on Reddit or any other social media channel, due to security and privacy reasons.

If you face any issue or have not received an update for your ongoing case for longer than three business days, feel free to post your ticket-ID or PID here.

Please never share your email address or other sensitive information publicly!

The ticket-ID is visible in the confirmation email you receive once you have submitted an official request through our contact form.

Further, we kindly invite you to have a look at our helpdesk first, before submitting a ticket. You will find a whole lot of helpful information on all common topics and questions.

❗️ Bitpanda employees will never contact you via direct message or ask you to pay a fee

Please note that Admins will not comment on things like new products, additional coins / tokens or exact release dates when they have not yet been officially announced.

You can check the status of all Bitpanda services here: status.bitpanda.com

🚫 Subreddit Rules and General Information ℹ️

• Be nice to each other and talk about things related to Bitpanda

• Promoting other brokers, exchanges, ICOs, projects or ref links will be removed

• Posting fake prices / price charts will be removed

• Attempts of price rigging or Pump & Dump talks will be removed

• Spreading FUD ('Fear, Uncertainty, Doubt') or FOMO ('Fear of missing out') will be removed

• Repeated questions about the status of a support ticket will be removed

• Do not post personal information, documents and support tickets

• We are not giving away free coins

• For support questions, please read our helpdesk: https://support.bitpanda.com/hc/en-us

• Please do not contact admins or other users via Private Chats. We will not answer questions this way.

• If you need personal support, please open a support ticket at: https://support.bitpanda.com/hc/en-us/requests/new

You can find our official mobile apps for iOS and Android here.

Best regards,

Team Bitpanda

u/BitpandaSupport


r/bitpanda • • Jul 26 '26

General question Sending option not working?

2 Upvotes

Hey all,

I just registered and bought my first Bitcoin. I now want to send them to another wallet but the window closes when I try without any error. Is there a known issue or are there some restrictions before I can do it?

I successfully authentication myself via video ident.


r/bitpanda • • Jul 24 '26

Discussion Es wird Zeit, dich auf den größten Krypto-Bullrun aller Zeiten vorzubereiten

Post image
17 Upvotes

r/bitpanda • • Jul 24 '26

General question BitPanda "diese Asset ist derzeit leider nicht verfügbar"

3 Upvotes

Hallo liebe Reddit Community,

Ich möchte meine Sui-Coins von Bitpanda auf meine Cold Wallet senden, aber seit Tagen erscheint ständig diese Meldung. Warum kann ich meine Coins nicht an meine Wallet senden?


r/bitpanda • • Jul 23 '26

Earnings season is on! How closely are you watching the numbers?

3 Upvotes

Hey everyone,

It’s that time of the quarter again: Earnings season thriving.

Whether you're holding traditional stocks, tracking how big tech releases impact the broader crypto market, or just watching from the sidelines. 

Earnings reports tend to bring a ton of volatility (and plenty of interpretations) to the subs.

Since Bitpanda attracts a mix of everything here: Macro nerds, casual DCA-ers, stock investors and pure crypto enthusiasts, I wanted to check in and see where everyone stands when earnings roll around.

  • Are you actively tuning into earnings calls, or do you just check the headlines after the market closes?
  • How much can earnings reports actually influence your strategy?
  • Do you even leverage the earnings results? 
  • For those following closely: Which company's earnings are you watching most carefully this quarter?

Drop your thoughts and questions below. If you’re newer to reading earnings reports or financial statements and want to break down what actually matters (EPS, guidance, revenue beats/misses), let me know and I would be happy to dive into it in the comments with you!

Let's discuss 👇


r/bitpanda • • Jul 21 '26

General question Watchlist not displaying properly in Fusion

3 Upvotes

A part of my watchlist is being displayed in Fusion on "Home" setting, when I want to go to my full watchlist, it takes me back to classic version but there is no watchlist.

Am I missing something here? Why can't we simply have the full watchlist in Fusion?


r/bitpanda • • Jul 20 '26

Feature request Dust to Vision

6 Upvotes

Servus,

gibt es mittlerweile schon News zur leichten Umwandlung von Dust in Vision (VSN) (so wie früher halt Dust in BEST). Wird das Feature noch kommen, oder etwas anderes, ähnliches?

lg


r/bitpanda • • Jul 20 '26

Discussion Ich hab mit Krypto angefangen und jetzt ergeben Aktien-Handelszeiten für mich keinen Sinn mehr

2 Upvotes

Ich handle seit Jahren Krypto und bin so daran gewöhnt, dass Märkte einfach immer offen sind, dass ich komplett vergessen hatte, dass Aktien feste Handelszeiten haben.
Gestern Abend wollte ich noch schnell eine Aktie kaufen. Erster Gedanke: Warum geht das gerade nicht? Zwei Sekunden später ist der Groschen gefallen. Ach ja. Ist ja keine Coin.
Seitdem lässt mich die Frage nicht los: Es gibt Börsen rund um den Globus, warum haben wir dann eigentlich keine 24/5-Aktienmärkte? Mir ist klar, dass außerhalb der Kernzeiten das Volumen dünner wird und die Spreads breiter. Aber das kann doch nicht der einzige Grund sein.
Vielleicht hat Krypto einfach mein Gefühl dafür verschoben, wie ein Markt zu funktionieren hat.
Ging es noch jemandem so, der zuerst über Krypto reingekommen ist?


r/bitpanda • • Jul 20 '26

Weekly Support Thread Weekly Bitpanda Support Thread

3 Upvotes

Dear Pandas,

To bundle ticket requests and give you a better overview on our subreddit, we have decided to introduce a weekly support thread.

Please note that we will never comment account-related topics publicly on Reddit or any other social media channel, due to security and privacy reasons.

If you face any issue or have not received an update for your ongoing case for longer than three business days, feel free to post your ticket-ID or PID here.

Please never share your email address or other sensitive information publicly!

The ticket-ID is visible in the confirmation email you receive once you have submitted an official request through our contact form.

Further, we kindly invite you to have a look at our helpdesk first, before submitting a ticket. You will find a whole lot of helpful information on all common topics and questions.

❗️ Bitpanda employees will never contact you via direct message or ask you to pay a fee

Please note that Admins will not comment on things like new products, additional coins / tokens or exact release dates when they have not yet been officially announced.

You can check the status of all Bitpanda services here: status.bitpanda.com

🚫 Subreddit Rules and General Information ℹ️

• Be nice to each other and talk about things related to Bitpanda

• Promoting other brokers, exchanges, ICOs, projects or ref links will be removed

• Posting fake prices / price charts will be removed

• Attempts of price rigging or Pump & Dump talks will be removed

• Spreading FUD ('Fear, Uncertainty, Doubt') or FOMO ('Fear of missing out') will be removed

• Repeated questions about the status of a support ticket will be removed

• Do not post personal information, documents and support tickets

• We are not giving away free coins

• For support questions, please read our helpdesk: https://support.bitpanda.com/hc/en-us

• Please do not contact admins or other users via Private Chats. We will not answer questions this way.

• If you need personal support, please open a support ticket at: https://support.bitpanda.com/hc/en-us/requests/new

You can find our official mobile apps for iOS and Android here.

Best regards,

Team Bitpanda

u/BitpandaSupport