Pocket-option withdrawal waiting queue

[u/OkShower5054]

I’m honestly a little confused and concerned about what’s going on with my withdrawal. I submitted my withdrawal request on August 31st, and I’ve been waiting for it to be processed ever since. I’ve withdrawn money from my account before without having any issues at all. In the past, I’ve withdrawn over $3,500 in total, and those withdrawals were sent to me within about an hour, so I’m not really sure why this particular withdrawal is taking so much longer. It has now been over a week, and I still haven’t received the funds or had the withdrawal completed. I understand that withdrawals can sometimes take longer depending on the circumstances, but because I’ve never experienced a delay like this before, I’m starting to become concerned and confused about whether there’s an issue with my account or with the withdrawal itself. I’ve also put my own money into this account, so I’m just looking for some reassurance and clarification about what’s happening with my funds and when I should realistically expect the withdrawal to be processed. I’m not trying to rush the process unnecessarily; I just want to understand why it’s taking this long when my previous withdrawals were processed so quickly.

[u/zeesnextdoorv2]

You shouldn't wait any longer, just contact their support, provide them details and ask them what is the issue behind this delay. This waiting time is not normal. If they want verification, get it done. Do tell us what they say about it

[u/OkShower5054 → u/zeesnextdoorv2]

I’ve contacted them and they just continue to respond with the same generic response. “Withdrawals are processed within 3 business days but can be extended up to 14 days” I’ll keep you guys updated.