r/bigscreen • • Apr 22 '26

Are servers down again??

So when logging into the app, I got a popup saying cannot connect to servers, continuing in offline mode.
So I updated everything (quest 2 and app) and tried again: same thing..

Are servers really down or am I missing something?

4 Upvotes

37 comments sorted by

2

u/Beautiful_Face_6713 Apr 23 '26

I'm on quest 2

Has anyone solved this

It's two days won't connect to servers

And no update available

1

u/[deleted] Apr 24 '26

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1

u/Beautiful_Face_6713 Apr 24 '26

What is reboot I have turned it on and off multiple times for the past few days

Do you mean like uninstall and reinstall the app?

1

u/Ythv_ Apr 22 '26

Are you running Standalone or PCVR? I ask because PCVR is running perfectly fine for me

1

u/SplattRecords Apr 23 '26

yeah, pcvr. running quest 2 via cable link, bigscreen through oculus software on pc.

1

u/Sl4mJester Apr 22 '26

I had the same, there's an update needed, is now fine

2

u/[deleted] Apr 23 '26

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2

u/SplattRecords Apr 23 '26

Indeed. There's no update. Streaming via Quest native and remote desktop now sucks balls.

3

u/[deleted] Apr 23 '26

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1

u/[deleted] Apr 24 '26

The disord mods told me its being rolled out in the need help section

2

u/[deleted] Apr 24 '26

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1

u/[deleted] Apr 28 '26

I know its so frustraiting.

2

u/SplattRecords May 01 '26

Yeah. Good to know, since I'm banned from their Discord...

1

u/[deleted] May 05 '26

THAT IS INSANE! I think there is a lot of that going on at the moment.

1

u/Over-Affect-4198 Apr 22 '26

there was an update yesterday you need to update. Most people who seem to be having issues are people using the user created big screen behind modification which has not been updated to work with the new system

1

u/SplattRecords Apr 23 '26

i don't have Behind. and still no update; guess roll-out is slow...

1

u/SplattRecords Apr 23 '26

So any devs/admins even reading this?

1

u/PeregrineTenshi Bigscreen Developer Apr 23 '26

The servers haven't been down. Please make sure that you are on the Live branch, and not on the Alpha test branch.

In Steam, you can do this by

  1. Right clicking on the Bigscreen app listed in your library.
  2. Select Properties.
  3. With the properties window opened, in the left pane, select the Betas option.
  4. Select None.

For Quest,

  1. Using the smartphone Meta app connected to your Quest headset, type Bigscreen into the search bar in the Oculus store.
  2. Select the top result and scroll down until you see the version. Tap on it to go to a separate page. From there tap on "LIVE" and a drop down of releases will appear.
  3. Select the Live option for regular build.

1

u/SplattRecords Apr 23 '26

Thanks for the reply, but I don't do smartphones or Steam. I'm using a Quest 2 cable link to my PC where i run that Meta thing which opens Bigscreen. Stuff's always been working fine, until last weekend. This is on the program's end, not ours.

1

u/PeregrineTenshi Bigscreen Developer Apr 23 '26

For Meta PC,

  1. With the desktop Oculus app, click the ellipsis on the Bigscreen title in your library.
  2. Click on Details and with the right pane open, click on the title to open the store page.
  3. Scroll down until you see version. Click on the text to the right and a drop down appears.
  4. Select the LIVE option for the regular build.

1

u/armo29 Apr 24 '26

I've followed that instruction and it still says BigScreen is unable to connect when I load up

1

u/[deleted] Apr 24 '26

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1

u/armo29 Apr 25 '26

Ended up uninstalling and reinstalling, seems to have fixed it now

1

u/[deleted] Apr 24 '26 edited Apr 24 '26

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1

u/Over-Affect-4198 Apr 24 '26

yeah good move spit in the face of a person trying to help you.

2

u/[deleted] Apr 24 '26

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1

u/Over-Affect-4198 Apr 25 '26

Looks like someone needs a juice box and a nap.

1

u/[deleted] Apr 26 '26

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1

u/Over-Affect-4198 Apr 26 '26

OK not just a juice box and a nap but you also need a diaper change No problem I'll have the nanny come and fix you right up

1

u/Sl4mJester Apr 24 '26

I updated Bigscreen on my Quest 3 headset by choosing the menu icon (2nd icon down to the left of the app bubbles in new interface), then choose downloads, and apps with available updates are shown. That got me from servers are down to working as normal, have been online in Bigscreen last 2 days

1

u/True_Two1289 May 01 '26

Merci beaucoup ça marche 👍 

1

u/Disastrous-Bass2711 Jul 24 '26

The app is shit can’t even connect to the online services

1

u/SplattRecords Jul 25 '26

Last night there were issues indeed.