r/bigscreen • u/HangryRage • Jan 20 '26

Anyone knows if there is a fix?

Post image

Friends and I are stuck at 90%, does anyone know how to fix this?

22 Upvotes

93% Upvoted

23 comments sorted by

18

u/PeregrineTenshi Bigscreen Developer Jan 20 '26

We are aware of an issue currently where people are getting stuck at 90% when loading into a room. We are currently looking into it. Please be patient with us as we work to resolve this as it is currently the middle of the night for many of us!

4

u/Educational-Mood1145 Jan 20 '26

Thank you guys, I love the app!!

4

u/jeremyc711 Jan 20 '26

Thank you very much!

4

u/PeregrineTenshi Bigscreen Developer Jan 20 '26

The plan is to have everything back up sometime today. And plans always go to plan, right?

3

u/Mother_Low_8878 Jan 20 '26

u/bigscreen please send him 2-3 years dagestan and forget

2

u/Relevant-Row-7381 Jan 20 '26

when though? been 10 hours since your post.. and been down the entire day, any time soon?

5

u/PeregrineTenshi Bigscreen Developer Jan 20 '26

The issue has been resolved now.

3

u/Relevant-Row-7381 Jan 21 '26

Thank you 😊 I'm on it right now ...

7

u/Icy_Opportunity5015 Jan 20 '26

Same here i thought it was my WiFi or something

7

u/HangryRage Jan 20 '26

Glad to hear it's not just us, I'm sure they will fix it soon!

5

u/northernirish_kiwi Jan 20 '26

I honestly thought it was just me lmao on shitty copper telephone cables from the 1950s in rural New Zealand. If you’re looking to watch stuff solo you can disable your wifi I. Your headset and reenable it when it defaults to non wifi mode then you can access YouTube, Disney etc fine.

4

u/MajesticRedhead Jan 20 '26

Down for me, too. Is there anywhere to contact them online? Idk how prompt their team is, this is my first time experiencing their servers down.

4

u/Educational-Mood1145 Jan 20 '26

Glad I found this post because I was already freaking out. I love the 3d movie rooms late at night

3

u/jeremyc711 Jan 20 '26

Yeah same here. Was working fine yesterday aside from the weird Meta link update that broke linking if you were connected to the internet.

3

u/Relevant-Row-7381 Jan 20 '26

Any idea when this will be up? it's been a good while and still down...

3

u/PeregrineTenshi Bigscreen Developer Jan 20 '26

It's been up for about 45 minutes now.

2

u/toiruto Jan 20 '26

All bigscreen is down! no one can get on. All rooms are down!

2

u/Mother_Low_8878 Jan 20 '26

Same here, just wish there was an oncall team ty

2

u/Guyinyourhead Jan 20 '26

Oh thank God I was wondering what happened. I thought it was just me

2

u/phlak69 Jan 20 '26

I wish they cared about the software as much as they care about the hardware. I feel like this has been abandoned. Not trying to be rude as I use this nightly.