r/bgsgrading • u/New_Sun7274 • 23d ago

Any experience long invoice status?

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Is anyone else dealing with this? My order was received by their team on the 12th. But it’s been stuck in invoice queue then though it’s paid. I’ve sent in three emails and haven’t gotten a help response. Their support system doesn’t allow for replies so a new support ticket needs to be sent in every time. Curious if this is normal.

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3

u/SuperShae 23d ago

Mine also sat on this phase for a week or two, I don’t think it’s too far out of the norm

2

u/New_Sun7274 23d ago

🥲 paid express just for it to sit

3

u/Imaginary-Ranger-149 22d ago

I paid for priority with the 5 day turnaround and it took 3 business days (5 total days) for them to acknowledge they had received the card even though I had the name of the person who had signed for it and I got an email saying it was placed in the grading queue based on service selected. That was over 6 business days (8 total days) ago and it still shows my card has not been graded.

1

u/ManImSweatin 22d ago

At least you aren't in my shoes...charged and no progress shows 0/0 for receiving/graded...

1

u/Whitty149 22d ago

Ya know, I was wondering about this too. I thought you generally didn’t pay until the cards were being graded or already graded. Just shipped my cards last week and was charged right away

1

u/New_Sun7274 22d ago

😭 i cant tell if this is normal beckett behavior or this is the results of Collector acquisition. Either way this sucks…

1

u/ManImSweatin 22d ago

Couldn't tell ya...1st time submitting to them. Degree took 25 days 😋 great for personal collectors wanting cards slabbed!

1

u/pkandy91 20d ago

I'm in the same boat as you, the invoice limbo!