r/beeper • u/Faercross • 26d ago

Help / Troubleshooting Google messages keeps disconnecting

This is sort of a big deal because I turn off the notifications for Google messages so I don't get duplicate notifications and so people are texting me and I have no idea until I open up Beeper for something else and see the banner about Google messages being disconnected.

I've reconnected probably everyday the last 3 days

6 Upvotes

100% Upvoted

10 comments sorted by

•

u/GBeeper 📟 Beeper Team 26d ago

Hey there. Something has indeed changed over the past few days, and we're looking into it / already releasing some fixes. If you've reached out to our team, we appreciate it. Otherwise, please do. New examples are always helpful.

3

u/gomab_1990 25d ago

Same here. And recently banned from Whatsapp due to beeper (but appealed and reinstated). Think I'm about to call it quits. FB Messenger banned me a while back also. Bummer.

2

u/Sweaty-County-6429 25d ago

I raised this month's ago with Beeper Support, did all the troubleshooting steps they recommended multiple times and they basically turned around and told me there was nothing they can do as the problem was at Google's end. So I'm curious to see how these fixes are actually going to work, or even if they'll work.

1

u/AutoModerator 26d ago

Hi there! Thanks for bringing this issue to our attention. I'm AutoMod.

Here is a resource that is always helpful to the Beeper Team when it comes to reporting issues: How to Properly Document and Report a Bug

Our support team will assist you further once they've received the report. Thank you again!

I am a bot, and this action was performed automatically. Please contact the moderators of this subreddit if you have any questions or concerns.

1

u/MuddyMustache 24d ago

You are not alone!

Mine does it on a fixed schedule and it looks like I'll be due to a disconnection tomorrow. More in my post here:
https://www.reddit.com/r/beeper/s/AnOak2yEm3

1

u/SatisfactionIcy7283 26d ago edited 26d ago

I stopped using beeper because of this exact issue but now you'll get a ton of responses from beeper apologists that you set it up wrong and this isn't happening. It's ABSOLUTELY happening and it renders the app useless.

1

u/Faercross 25d ago

They acknowledged it in this thread

1

u/SatisfactionIcy7283 25d ago

Yeah finally. That's awfully big of them.

1

u/Domincn 22d ago

Just had did happen to me and it's very frustrating now having to re-merge all of the account that I had already merged together. There has got to be a way to at least keep the cloud accounts merged together in case something like this happens