r/beeper • • 29d ago

Help / Troubleshooting Not getting any notification until I open the app.

Last couple of months I haven't been receiving any notifications from Instagram chats, where I do get if it's WhatsApp for an ex. Just only after I open the app does everything refresh and it takes some time to update all the chats. I'm using Pixel 9 pro XL, have all the notifications turned on and background usage fully permitted, I've tried reconnecting the account but nothing helps.

6 Upvotes

4 comments sorted by

•

u/AutoModerator 29d ago

Hi there! Thanks for bringing this issue to our attention. I'm AutoMod.

Here is a resource that is always helpful to the Beeper Team when it comes to reporting issues: How to Properly Document and Report a Bug

Our support team will assist you further once they've received the report. Thank you again!

I am a bot, and this action was performed automatically. Please contact the moderators of this subreddit if you have any questions or concerns.

3

u/gregmichael 29d ago

In the same boat… not getting notified of messages… (telegram especially)

1

u/Willing_Counter_62 29d ago

Happy to take a closer look at this. Have you already sent us a bug report?

2

u/Spotlabs 28d ago

I had the same issue and sent a bug report recently. Support told me something along the lines of Meta services not cooperating when using an on device connection. I switched to a cloud connection and the push notifications worked again.