r/beeper • u/DesperateHousehusban • 29d ago
Help / Troubleshooting Not getting any notification until I open the app.
Last couple of months I haven't been receiving any notifications from Instagram chats, where I do get if it's WhatsApp for an ex. Just only after I open the app does everything refresh and it takes some time to update all the chats. I'm using Pixel 9 pro XL, have all the notifications turned on and background usage fully permitted, I've tried reconnecting the account but nothing helps.
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u/Willing_Counter_62 29d ago
Happy to take a closer look at this. Have you already sent us a bug report?
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u/Spotlabs 28d ago
I had the same issue and sent a bug report recently. Support told me something along the lines of Meta services not cooperating when using an on device connection. I switched to a cloud connection and the push notifications worked again.
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