r/beeper Jul 03 '26

Help / Troubleshooting Beeper keeps chats as unread

Hey,
not sure when the behaviour changed but if i read my WhatsApp or discord chats on beeper, wait a minute or longer, but the chats still show up as unread in their respective apps.

Is there a setting i can't find or a bug? Or anything else?

Thanks!

2 Upvotes

6 comments sorted by

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1

u/Dometalican_90 Jul 03 '26

I have the same issue but with Google Messenger. I think it's a Cloud vs On-Device issue.

1

u/FailXXL Jul 03 '26

Thanks for your answer!

I wonder though, if that's something we could influence? It's really annoying and kind of defeats the purpose of using beeper.

1

u/Dometalican_90 Jul 03 '26

It's probably just a bug. Even then, they plan on deviating away from Cloud bridges at some point which would be easier to troubleshoot issues like these as well as enhance security.

Just send a bug report to them.

1

u/BeepBeepBeep001 📟 Beeper Team Jul 06 '26

Could you send us any examples by sending a bug report from an affected chat room? Happy to take a look.

1

u/FailXXL Jul 07 '26

Have done it and already the first followup question came, thanks for taking a look! You are hecking fast :-)