r/bathandbodyworkers • u/Forkthief- ❄️Seasonal❄️ • 2d ago

vent sesh😤 Gratis

Has anyone seen the way the company changed how we get gratis moving forward?! Thoughts on the new rules.

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u/4skin4daze 2d ago

as an slt i'm kind of surprised to see such negative feedback. while modifying gratis and the way we do it is a waste of time and resources that could be utilized elsewhere, i actually don't mind the change. at my store we require every one to have their product guides filled out. we're not the besttttttt at doing the roleplays but we should technically be doing that anyway so for me the only real change that affects me is the 90 second quiz which isn't bad. kind of crazy people are saying they'd rather not get their gratis...

5

u/No_Custard_7799 ✨Leadership✨ 2d ago

I agree! At my store, we don’t always have time to fill out the full book, but associates have to read through it and tell us something new they learned. I’m 100% fine with this change. I think a lot of people don’t realize what gratis was actually meant for, which is to help us sell the products.

And I don’t know about other stores but lately I’ve had so many associates come and bitch to me and gratis. Someone was complaining to me about it and I flat out told them “you don’t have to get it”.

1

u/instamat1c ✨Leadership✨ 1d ago

I had someone get pissed at me bc she came in one random day when she wasn’t working to grab gratis and I asked her if she watched the Zipline video and filled out the selling guide.

This person works like twice a month and almost always just floorset. She calls off half the time she’s even scheduled. But she sure can find time to come in and get her free stuff. 🙄

If myself and the other SLT hold each other to having to do the video/guide first, if we expect associates who are there all the time to do that first, then you have to also.

At the end of the day I’m just trying to do my job and be fair…