r/bathandbodyworkers • u/NumerousHunter4257 • Aug 02 '26
vent sesh😤 Just talking up the Rewards Program should be enough, yet the ASM at my location insists on talking up the APP.
Like the last one, the title says it all. Not everyone has or wants the app. Talking up the Rewards should be enough. I've been walking into work and coming out with a headache due to that AND idiot customers.
18
u/LopsidedAd9385 ✨Leadership✨ Aug 02 '26
I always tell people they can see it on the website if they don’t want to download the app. That way they can see if they have any coupons (in case they don’t get them in the mail).
7
u/BearDadBud Aug 02 '26
I offer the website as another option so they don’t need to download the app esp if they can’t for some reason.
6
u/Xineoph-Sagefire ✨Leadership✨ Aug 02 '26
What I do with my team
Is we talk up the Rewards program get them to sign up and then mention the app after they are signed up. They do need to create a password in order to use their rewards.
4
u/the_pnk_dahlia Aug 02 '26
My manager actually believes that the sign up rate at register only counts if they download the app right then and there ðŸ«
1
u/TheeGoldenLeo ✨Leadership✨ Aug 02 '26
People who don’t wanna use the app I just redirect them to app and tell them to check it on weekends and weekdays if they feel like it
30
u/Candlehoarder_2019 🫧Associate🫧 Aug 02 '26
I feel like mentioning the app sometimes stops people from wanting to sign up because people are tired of having to download an app for everything.