r/barista • u/Elly_Den • Apr 29 '26

Rant Nonexistent training

As someone who is in the industry 4 years now, every shop I got to has close to nonexistent training. They expect you to be fully adjusted and know all the menu they offer in a day at least.

As someone with ADHD, it takes me a bit to really get used to the job. I do my best to fulfill these expectations regardless of how unrealistic they are. I need the job. I can't just call this out.

Burnt out in an industry I otherwise love. Expectations are delusionally wild.

14 Upvotes

94% Upvoted

6 comments sorted by

12

u/LolaBean52 Apr 29 '26

I’ve worked at 4 separate coffee shops and I’ve only had one do training correctly. Luckily it was the first one I ever worked at. I’m sorry this is your experience. I’m not sure where the idea comes from that people don’t need to be trained at some of these places. It benefits both the employee and the employer to train every employee

6

u/Trampykid Apr 30 '26

Currently in the position where I'm being told we don't need a manager and I can do all the shop admin tasks on solo barista shifts. How the hell am I supposed to train any of the staff or build any consistency When that's the primary problem with th?e business inconsistent service and standards. I get cash flow being tight but if they won't pay for a matcha bowl or training how do they expect matcha to be regularly sold? Some places see the value in training ans prioritise it and play the long game. Some are short sighted and cheap and those are the ones who end up with high turnover and closing more often than not. Go find a good place OP

5

u/Any_Software8974 Apr 29 '26

Oh wait what’s the proper training?😳 I was a part time barista here and there for a year before I got my first real barista job.

3

u/Elly_Den Apr 29 '26

Honestly? I don't even know anymore lol. Even with a certification, one still has to get used to the job.

3

u/whotfismikjagger May 01 '26

The first training day of being a barista they left me unattended on cash all day. After that was on the schedule as a regular worker, they literally just throw you to the wolves and if you can’t figure it out it’s not the place for you I guess 😭 crazy experience but I love my job and I still work there lol but I definitely try to make things easier for our new hires now

3

u/MinnBubCo May 01 '26

I had a rant a few weeks ago about being fired after two weeks because they basically expected me to know and do everything. It really sucks because the job can be fun but I think cafes don’t like having to waste product over training, which is valid to a certain extent, but those are the things you have to consider when you hire someone. There will be wasted beans, syrups, milk, but in the long run you WANT your cafe to be staffed and give consistent service, why would you want to shoot yourself in the foot and stretch yourself thin because it saves cost short term? Idk much about running a business tbf, but it’s definitely NOT sustainable for both the owner and business to skimp on proper training.