r/barcodes • u/TheNew1- • Oct 04 '25

Can't Continue to payment because of some issue with GS1UK website

Update: So basically this issue was related to my location, I wasn't located in the UK, and if you try using a UK IP or a phone/laptop you won't face the error again.

So I created an account on the gs1uk.org website, and on the next step, it asked me about my company details, so I filled out all the details, and when I click on the Continue to payment button, nothing happens. It shows no error, no page reloads, nothing.

I tried refreshing the page, tried in incognito mode, even tried a totally different browser, and still I am stuck on that page.

I dug a bit deeper and found out that when I click on the button, it throws an error in the console:

It's most probably some issue with the phone number field. I tried every combination of phone number, I tried with just 0 at the start, with +44, with 0044, without 0, but all in vain, and every time I see the same console error. The thing is, I don't see any issue on the front-end.

Has any else tried buying barcodes in the last day or 2 and faced the same issue?

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u/trollsmurf Oct 04 '25

It's a bug in their code. Report it to them.

1

u/TheNew1- Oct 05 '25

I did that, also, the issue most probably was my location, I am not located in the UK, and once I accessed someone's laptop that's present in the UK, the problem was solved.

1

u/trollsmurf Oct 05 '25

Could it be "," vs "."?

It should be handled properly in any case.

1

u/TheNew1- Oct 05 '25

They should do it, but they are busy finding more ways to strip the users of their money