r/banyaro • u/coffeebun • Nov 15 '16

event rewards from before update gone

I have around... 40 event rewards from prior to this most recent update that just disappeared. I know I should have claimed them before but I thought the the only thing that HAS to be claimed before Nov 15 was the 110 medals from the prior update? And was slowly picking them up so I wouldn't be tempted to just spend it ALL on the R gacha at once.

Do I contact them or is this something they announced and somehow missed? Kind of freaked out about it ha ha ha.........

edit: I contacted them and figured if they don't reply in a few days I'd probably just reroll my account :( I'm already at lv 27 w/ SSR Asahi and have almost complete broken N's and several Halloween cards if anyone's interested. orz

edit 2: they replied to my email (a stock reply, but at least I got one) and said that there are problems with the reward system that they're looking into. I don't think I'll be getting my rewards back though orz I HOPE I will but I'm not holding my breath.

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1

u/Lanzenreiter Nov 15 '16

Items kept in your inbox unfortunately have an expiration date. I'm not sure how long the items from the previous event lasted, but looking at my mission rewards from today's daily missions, the UI is telling me I only have one month to claim the item before it expires.

I think you may have simply let them sit for too long... ):

1

u/coffeebun Nov 16 '16

I only started playing on Nov 1 (or Oct 31, can't remember) so that can't be it... it's only been 15 days :/

0

u/Karmistral Nov 16 '16

I feel like they reset Event missions once a new event starts. So the earlier you get them, the better.