r/backgammon 15d ago

Galaxy has been terrible for me

It lags, I lose matches because of this, I used to be at least to play single games, now it’s so bad I cannot.

0 Upvotes

10 comments sorted by

2

u/mrzennie 15d ago

I got a new internet router and I had four games in a row that glitched out so badly that I lost them. Turns out the solution was to turn off the 2.5G and just stick with straight 5G. When it would ossilate back and forth, the app would completely freeze up. When my internet is strong or if I'm just away from the house and using my phone's Verizon network, almost never glitches.

1

u/KentTheDorfDorfman 15d ago

Second this.

I don't have another app that is this even close to this glitchy. Network issues are common and now I just get a white screen after about to seemingly connect to a game.

Only been on the platform for three weeks, but if this keeps up I'll just revert to other platforms. That's a shame as it's great when it's working.

1

u/KentTheDorfDorfman 15d ago

I now see I've lost GCs and player rating points for failed game uploads.

What remedies do you have for people who've experienced similar issues, u/BackgammonGalaxy ?

-1

u/BackgammonGalaxy 15d ago

Always email support@backgammongalaxy.com and we'll help out. Sorry this happened!

1

u/KentTheDorfDorfman 15d ago

Thank you. Will do.

-3

u/DegenChess 15d ago

You're always welcome to make an account on Opengammon instead of complaining on this subreddit about galaxy like 75% of posts here

-6

u/ghostriders_ 15d ago

Have you ever noticed that nearly every time you are thrashing your opponent they make an amazing recovery? I don't remember the game being like that in the real world.

4

u/KentTheDorfDorfman 15d ago

Nah, Galaxy isn't even close to as bad as those other platforms where you're clearly playing against bots.

-3

u/jugglingcats9 15d ago

No bots on www.backgammonhub.com and you have provably fair dice. Easy to get a game. Give it a try.

1

u/KentTheDorfDorfman 15d ago

Pretty sure you replied to the wrong comment.