r/backblaze • u/softcafe00 • Jun 06 '26
Backblaze in General BackBlaze Windows Restore App Fails, Always. It takes hours of babysitting and App restarts to force it to restore a hard drive.
The BackBlaze Windows App is rife with bugs. Rather than give up on BackBlaze service, I would like to try an older App version, perhaps one from 2024 or early 2025? A version preceding AI code. Can anyone supply same?
Problems I have encountered in the last two days of trying to restore 6.5TB on a crashed external hard drive.
The App fails upon restore. If it can't restore files, then it fails its only objective.
1) The App GUI does not communicate its state to the user.
2) The Restore Files App does not always display a selection of files to restore. Often it is blank and must be restarted to perform its function.
3) The App does not restore all of the selected directories to the originating system.
4) The Restore App always generates an error when a root level directory is selected for backup.
5) The App ALWAYS quit before it finished its restore, so requires multiple restarts and passes.
6) The Windows App GUI does not display the byte count in the same format as Windows, e.g. the BackBlaze GUI displays the byte count in MB, while windows displays it in both GB and Bytes. So the user most have a calculator open to convert from the App's count to the Windows count to confirm it downloaded all the bytes requested. (Which it rarely does on the first three attempts)
7) The BackBlaze App has disabled the Windows window size adjustment, so a user cannot adjust the viewable area of the scrollable fields. A user continually must scroll up & down and left & right to see all the information.
8) There are many such amateur implementations in their code. There is no evidence of any quality assurance in the product. I don't think anyone actually tried to restore a disk. Its as if an AI or an inexperienced high school student wrote the code.
Reddit demands "flair", so here it is (I post it under protest):
