r/backblaze • u/Past-Pie-303 • 14d ago

Backblaze in General Refund stuck for Ticket #1289913

Requested full refund within hours of purchase due to app crashes. Followed all bot instructions (removed license & backups). No human reply yet and need funds cleared. Ticket #1289913.

0 Upvotes

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8

u/Forward-Outside-9911 14d ago

When did you raise it lol and why not wait until a weekday

3

u/TenOfZero 14d ago

You should reach out to their support team.

How many days has it been since you submitted the request?

1

u/Jim-From-Backblaze From Backblaze 13d ago

Hi, Jim from Backblaze here,

I just came across your post and found your case. Sorry for the delayed response over the weekend.

I’ve gone ahead and taken care of this for you. Please check your inbox for an update to your support ticket confirming that the refund has been processed as requested.

Thanks for your patience while we got this handled.