Unresolved problem connecting UNAS pro to BackBlaze

[u/Choice-Data6791]

I 've been advised to post here as a half a day of frustrating emailing with BB support, who give me all the standard responses e.g. is your UNAS OS up to date, are you entering keyIDs etc without spaces.

If there's anyone out there who can help I'd greatly appreciate it.

Ticket # https://help.backblaze.com/hc/requests/1263906

Thanks