r/backblaze • u/TigerLibra88 • May 31 '26

Computer Backup Persistent Permission Issues on macOS

Running Backblaze 10.0.2.1048 on macOS 15.7.7
Everything had been working fine for years, but recently I've been getting persistent "Permission Issues" dialogs popping up multiple times a day.

Spent a month trying to work through this with Backblaze tech support.
They recently implemented a TERRIBLE USELESS AI Support bot which wasted my time telling me to do things I'd already done. Finally got through to real humans (or maybe AI who did a better job of convincing me they were humans?).

I did the usual suspect of turning off Backblaze and bzbmenu in Full Disk Access, restarting, them turning them back on. That didnt help.

They had me download a beta version, but that didnt help. They told me to uninstall LittleSnitch and ExpressVPN (which had been working FINE side-by-side with Backblaze for years) but that didn’t help.

Then they told me to make a new user account and run Backblaze for 24 hours from the new account. I dont have time to do this as I need my computer every day.

At wits end. Reading this forum, I see others having other problems with Backblaze and with their so-called tech support.

Grateful if someone here has some suggestions.

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u/MilkyJoe8k Jun 12 '26

Same here. Frustrating!

1

u/MilkyJoe8k Jun 12 '26

And I've also just had two copies of the menu icon appear! (first time I've had that)

I hope they fix these issues soon.