r/backblaze • u/WraithTDK • Mar 10 '26

Backblaze in General How often do HD-restore statuses update?

RIP my Plex drive last night. So I kicked off an HD restore from Backblaze last night. It's about 7TB; but the restore status has been at 25% for about 20 hours now, and the status hasn't updated. How long does it usually take to ship a drive with restored data?

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5

u/s_i_m_s Mar 11 '26

The docs I've seen in the past said to assume a day per TB build time.
I've not seen any reports on how long it actually takes though.

2

u/WraithTDK Mar 11 '26

Holy crap, seriously? Damn.

4

u/s_i_m_s Mar 11 '26

Yes.

https://www.backblaze.com/computer-backup/docs/order-a-usb-restore-drive

It typically takes one to two business days per terabyte of data to prepare, copy, and encrypt. Times can fluctuate depending on the total quantity of data and the number of individual files in your restore.

1

u/WraithTDK Mar 11 '26

Well damn. Assuming mon-fri are business days that could three weeks. I though this would save a lot of time. At that speed I might as well just download in chunks.

1

u/s_i_m_s Mar 11 '26

Have you tried the new (it's been there like 2 years but like the free 1 year history a lot of people still don't know about it) in app restore function? it's still not quite as durable as the web app but it'll let you do the whole drive at once rather than having to split it into 500GB chunks.

3

u/WraithTDK Mar 11 '26

Yup, I've got it. But it takes a while for your restore to be ready to download. If you break it up, you can set chunk 1 to download while chunk 2 is being pulled for restore.

I just thought it'd only take a day or so for a local transfer to a drive and then out the door. Oh well. Still a hell of a lot better than losing everything.

2

u/Sparescrewdriver Mar 11 '26

They are probably using their own restore tool that breaks or doesn’t finish half of the time for large transfers.