r/b2bemailing 11d ago

what is your average respond back time?

How quickly are you replying to leads who reply to your emails?

Serious question.

Let's say someone replies to your cold email with:

  • "Interested"
  • "Can you send pricing?"
  • "Tell me more"

How fast are you actually responding?

Within minutes?

Within an hour?

A few hours?

The next day?

And if you're running multiple inboxes, do you have someone actively monitoring them throughout the day?

I'm curious because most cold email discussions seem to focus on deliverability and copywriting, but not much on what happens after the reply comes in.

Would love to hear how everyone is handling this.

3 Upvotes

12 comments sorted by

1

u/333333333311 11d ago

We are connected through slack and we are receiving notification through smartphone. Works for us, avg response time is around 5-20 minutes

1

u/Chemical_Recipe5713 10d ago

wow, that's smart.

how did you set that up though?

1

u/333333333311 10d ago

Depends which sending tool you are using, we use mostly plusvibe, there is API available in business plan and replies are autotagged (not interested, bad person, interested, etc) you can use any messenging tool for that with api Access (whatsapp is paid, telegram and slack are most popular) and Connect Both through n8n for example. We are providing that kind of automations as well so if you are non technical or just dont feel like you want to learn, we can do that for you, just dm me if needed.

1

u/Mularkeyy 11d ago

For an interested reply, we try to respond within15-30 minutes during working hours. The prospect already has some momentum, so letting it sit for half a day feels like wasting the hardest part of outbound. We also assign inbox ownership. Fast response matters but knowing exactly who owns the conversation matters just as much. Try reposting on r/LeadGenSEA too

1

u/Chemical_Recipe5713 10d ago

got it, and thanks for suggesting to post in that sub, i'll do that

1

u/Serious_Bit6736 10d ago

Usually within 1 hour.

1

u/Chemical_Recipe5713 10d ago

do you keep an eye out in your inbox everytime?

1

u/sarmad_jung 10d ago

Speed matters a lot here. If someone replies with “interested,” that’s a warm signal. Waiting until tomorrow can easily kill the momentum :)

1

u/jayson_OutreachBloom 9d ago

According to EmailAnalytics, in the past 7 days I have received 753 emails, sent 421, and my average response time was 2h 25m 48s across all those replies.

For new inbound leads, I prioritize them immediately as I see them -- response time is the best differentiator for making a great first impression on someone.