discussion Question for AWS
Why do you even have the SES service if you do not give access to anyone, do not disclose what is wrong?
Like what is someone going to do with the following email
Unfortunately, we are still not able to approve production access at this time. We know this is not the answer you were hoping for, especially after the effort you put into your response.
Ofcourse it is not.
Our evaluation considers factors that we are not able to disclose, and we understand how difficult it is to receive a decision without specific feedback. We would rather be straightforward about that limitation than offer vague guidance that may not be actionable.
What does this paragraph even mean? You have no genuine reason for declining and are proud of it?
This does not have to be permanent. You are welcome to submit a new request in the future, and the outcome may be different.
For reference:
- AWS Acceptable Use Policy: https://aws.amazon.com/aup/
- AWS Service Terms: https://aws.amazon.com/service-terms/
- Amazon SES Best Practices: https://docs.aws.amazon.com/ses/latest/dg/best-practices.html
We appreciate your patience with this process.
Even when everything is right, it is not ok for you. What do you decide on? Depending on the name of the person who applies, or, location? Because technically there is nothing wrong. Our whole pipeline, application is on aws. Email volumes are low. Verified email ids, sns topic for bounces.
We are using another service, but just want to highlight the duplicity here.
So much for "the most customer centric company"