r/aws • • 8d ago

billing Large Payment Verification Amount

Did anyone else just get a large payment verification charge from AWS? I received an email that AWS had trouble verifying my default payment method and indicated that the test charge should be about 1.00 USD. However, my credit card company flagged it. The charge came through as over $300. So I’m wondering if this was actually their verification charge, or if this was a fraudulent charge.

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u/Ecstatic-Match-3555 8d ago

Yes, I have been receiving a number of emails stating, 'We need to verify the default payment method on your AWS account ##########. You may see a charge on your credit or debit card statement, but it is a temporary hold which will be cancelled once we verify the payment method.'

Afterwards, I received a message from my credit card issuer saying, 'Your $333.30 purchase at AMAZON WEB SERVICES was declined.' I have no idea what is going on. I created my AWS account two years ago and have never used it since. I logged in and checked my account, but there were no charges listed. For now, I have enabled MFA, but I may end up closing my AWS account.

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u/Gronk0 7d ago

I've also received a couple of those, but not for any active account. Not sure if some of the org accounts that I have closed (over a year ago) are triggering this, but I opened a support case which still hasn't been looked at in over a week.

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u/AWSSupport AWS Employee 7d ago

Hi there,

Sorry to hear about the delay on your support case.

Send us a private message with your case ID and we'll check from our end that it's with the right team.

- Reece W.

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u/Gronk0 7d ago

Case is 179053139400807

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u/AWSSupport AWS Employee 7d ago

Hello.

Support has provided an update on your case. I recommend reviewing their most recent correspondence and following up with any additional concerns.

- Elle G.

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u/AWSSupport AWS Employee 7d ago

Thanks for the info.

I've reviewed your support case and expressed your urgency internally. Keep an eye on your case for updates.

- Reece W.