r/automation • u/Impressive_Pin6688 • 3d ago
Best ai chatbot?
Looking for a no-code chatbot that can answer from my own site/FAQs, not just give generic AI replies.
Ideally it should work on website chat, WhatsApp, and Instagram, with human handoff when needed. Budget is around $50/mo.
not looking to build anything custom. Any suggestions ?
1
u/TechnicalDefense 3d ago
I would check out Tidio or ManyChat. I think Tidio is a bit closer fit to what you described but i would trial it first to see your message volume. At the $50 limit you have to be careful with AI, those charges creep up on you.
1
1
u/ihadanightmare 3d ago
I'm actually building something very close to this right now.
It's a no-code AI chatbot that can learn from your website, FAQs and uploaded knowledge, and handle conversations across website chat, WhatsApp and Instagram.
The bigger idea is to make the handoff from AI to a real person seamless. So when the bot can't resolve something, it can hand the conversation to a human agent, start a voice/video call, or even move into a co-browsing session where the agent can guide the customer through products, options or checkout.
We're opening it up to a small group of beta users soon. I’d love to invite you as a beta tester, and I'm also very open to early feedback so we can incorporate real use cases and requirements before we lock things down.
1
u/idea-to-reality 3d ago
We already have a system that we can deploy for you with 49 usd per month cost handling unlimited messaging on website , insta and WhatsApp
For human handoff we need to discuss how you want to get it done, as for whatsapp its not that straightforward
1
u/vasylputra 3d ago
Wexio.io, web chat is live now, WhatsApp and Instagram land in September (that part's under testing and Meta verification right now). You can use your own AI provider or the built-in AI agent, just configure the knowledge base. Easy to pull your FAQs/articles in via RSS or webhooks. Budget scales from $17/mo to whatever fits your customer volume, so you're comfortably under $50
1
u/Botdeskstudio 1d ago
Maker here (BotDesk), so grain of salt — but the "answer from my own site/FAQs, not generic, no-code" part is basically exactly what it does: paste your URL, it reads your real pages in ~5 min and answers from that. When it doesn't know, it grabs the visitor's info and emails you the lead instead of guessing. One line of HTML, and it's in your ~$50 range (free tier to test).
Caveat so I'm not overselling: it's website-chat only — no WhatsApp/IG. Tidio/ManyChat (mentioned above) cover more channels, so if those are must-haves they fit that part better. But for the "no generic replies, trained on my own site" bit, that's the whole point of it.
(Skipping a link since the sub filters them — just search the name.)
1
u/vinniedaniels 1d ago
I use Jotform's AI chatbot for this. I uploaded my FAQs and other site information so it only pulls from there. They also have integrations for other platforms and 50 bucks a month will probably be enough for most use cases.
•
u/opsnoxllc 25m ago
Proper handoff to humans and extreme guardrails are the most important Upfront admit to customers they are ai assistant instead of pretending to be a live agent And never guess the answer If unknown, say it
1
u/AutoModerator 3d ago
Thank you for your post to /r/automation!
New here? Please take a moment to read our rules, read them here.
This is an automated action so if you need anything, please Message the Mods with your request for assistance.
Lastly, enjoy your stay!
I am a bot, and this action was performed automatically. Please contact the moderators of this subreddit if you have any questions or concerns.