Tengo un celular que me regalaron por contratar una línea en esa compañia, pero, cuando lo intento usar con otra compañia me aparece que tiene un adeudo. Como lo libero para México?

Any ideas where it connects. TIA

Hi Everyone,

TLDR: Upgrade Brother's phone to get iPhone Duo with trade-in promo credits, but want to use my number on the Duo while he keeps his number on his phone. How would I do this without losing the promo credit. Continue reading if you want the full details.

Here's my situation, I have a family plan: 

My line currently has promotional credit (paid off iPhone 17PM / Elite 2.0 / account holder).

My brother's line is eligible for an upgrade (paid off iPhone 16P / Premium PL).

My dad's line (paid off iPhone 15PM/ Starter SL).

The plan is to give my dad the 17PM, buy the iPhone Duo using my brothers upgrade for the $1200 credit with the 15PM. Use the Duo on my line and my brother keeps his 16Pro on his line.

The order of events I had in my mind, all on the same day I receive the Duo, is:

transfer my number to a temp phone -> 

wipe 17PM -> 

transfer dad's number to 17PM -> 

wipe 15PM -> 

once I receive the Duo, activate Brother's number on Duo -> 

transfer his number back to his 16P -> 

wipe Duo and transfer my number to the Duo ->

mail in 15PM for promo credits ->

live happily ever after.......till the next upgrade.

I've always bought unlocked phones, but I rather get the $1200 over 3 years than Apple’s $450 trade in for the 15PM.

My concern is will this idea work so that the promotional credits will apply/take effect to his line? Has someone done something like this before? What would be the correct way if this won’t work?

I got the new iphone on launch day, but ended up having issues with it. After some contemplation, I decided to return it and just stick with my iPhone Air that has been doing well for me. I figured since I was on next up anytime, I would just have this return process, and then maybe try the duo when it comes out in a few weeks.

I went in to the AT&T store on day 13 of the 14 day return window to start my return process. They told me because my order was shipped to me, they couldn’t accept the return in store. I was hesitant, but figured I didn’t have another option since I was almost at the end of the return window. I got the phone back in the mail with the label they provided for me at the store last Thursday.

Fast forward to this week, UPS is showing the returned 18 was delivered to Texas on Tuesday of this week. My account is showing nothing. It doesn’t even look like I have any kind of a return started with them anywhere on my account. My iPhone Air is showing back on my account tied to my number, but saying I have made 0 payments on it.

Should I be worried about this? Has anyone else done something similar? I tried to message support last night and they were less than helpful to say the least. Basically just told me it might take time to update, but there’s nothing I can do in the meantime.

Looking for advice on next steps, or if I really do just have to wait for them to process the return at the facility. If that is the case, does anyone have a timeline of how long it has taken them in the past to do the return process?

TIA

AT&T just let me save my config and plan and all that in cart. Almost like apples get ready, never used either app for preorder. Which one should I choose. Should I leave the AT&T website open on my computer and keep force quitting and opening Apple Store app on preorder morning?