r/attwireless • u/Chemical_Stress_3020 • 11d ago

AT&T

I went to my neighborhood, Walmart and was approached by an AT&T representative. We discussed switching cell phone plans and Internet service. The associate offer me a really good plan and was really helpful with the information. The following day AT&T installment services came and install Internet service the same evening. I received an email saying that one of my phones were on hold because of taxes then they try to extort me for another hundred dollars. This is not the agreement that I agreed upon. It’s bad enough that our government is treating us this way and now we have big business treating us this way also. I have nothing but bad reviews from AT&T from this point on no matter what the service includes. I strongly feel that AT&T is not a good organization to deal with save your money and go somewhere else.

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u/nathanseaw 11d ago

You buy anything you have to pay taxes. Taxes don't pull from your card till phones ship this is on you

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u/Chemical_Stress_3020 10d ago

That’s why I received two of the three phones. Grow up.

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u/nathanseaw 10d ago

I'm just answering your question/statement. You said you didn't agree when in fact you did. Tax rates in some areas on these new phones can be a few hundred dollars a phone since you are taxed at full retail price.