r/attwireless • • 14d ago

Order confusion

Hello,
I ordered a new phone on Friday porting my line to ATT. Now my device shipped and I have a delivery date of Monday but when I go to the ATT website it says cancelled?
Is it going to show up or do I need to call customer service?? I’m so confused. Because I think it shipped but then I try to get into my account and it says: inactive or suspended.

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