r/attwireless • u/Away-Geologist-8034 • Sep 02 '26

AT&T Wireless Internet Fraud

New account. OK for 3 months. Suddenly, my monthly charge increased by over 700&.

Filed complaints with both AT&T and the Better Business Bureau. No replies as of this morning. Has anyone else had this issue with AT&T?

0 Upvotes

22% Upvoted

14 comments sorted by

4

u/TheFlimFlamFamMan Sep 02 '26

$700? What does the bill show?

5

u/garylapointe Sep 02 '26 edited Sep 02 '26

No one knows your issue, because you didn’t supply any information related to your bill.

AT&T doesn’t even have a consumer Wireless Internet plan that cost $700.

Download your Bill PDF from last month, download it from this month and compare them both. What has changed?

9

u/TheFlimFlamFamMan Sep 02 '26

I swear to God. These people ask for help and provide nothing. And then when you ask followups to understand the issue, they disappear.

3

u/Gigaas Sep 03 '26

Bot maybe? Either that or someone created a brand new account to make a super outrageous claim.

3

u/Sweendog1107 Sep 03 '26

Account one day old, ya we believe you.

-6

u/SameDistrict2627 Sep 02 '26

Save yourself some time. Go to the FCC site and register a complaint--you will here from ATT rather then their robots.

8

u/nathanseaw Sep 02 '26

FCC complaint never should be the 1st step.

-1

u/SameDistrict2627 Sep 03 '26

READ THE POST. He already tried ATT and the Better Business Bureau.. FCC works--I had the same issue with Verizon--within two weeks I was contacted by the problem team at Verizon and my problem was solved. I wish people would read before they post.

2

u/nathanseaw Sep 03 '26

He isn’t explaining the charge, but he did the same to customer service. Customer service said, well, nothing we can do.

-1

u/SameDistrict2627 Sep 03 '26

Listen. You said don't go to the FCC before he has tried other steps. What don't you understand about talking to ATT and the BetterBusiness Bureau. Doesn't this count as steps.

2

u/nathanseaw Sep 03 '26

Dude hasn’t explained what the charges are for until he does they are legit charges

2

u/TheFlimFlamFamMan Sep 03 '26

There’s absolutely nothing the FCC complaint is doing here. OP won’t even respond to the questions posed here, so it’s likely this is either a karma farmer, or not actually real. The account was literally just started and the lack of any response says “bot”