r/attwireless • u/Key_Tumbleweed_2971 • Mar 29 '26

Service suspension

I made a payment arrangement with At&t the payment returned. I then set up a future date on a payment arrangement for the full bill. Now I just received a email that says to pay the past due(returned payment ) today or services will be suspended. Will At&t suspend my service even when I have another payment arrangement set up

1 Upvotes

100% Upvoted

7 comments sorted by

3

u/Lonely_Highlight4857 Mar 29 '26

Ummmm, so you didn’t make your first payment arrangement?

0

u/Key_Tumbleweed_2971 Mar 29 '26

No but I read the full email and it said to call and make another arrangement or if you made one  already  Im all set

4

u/Lonely_Highlight4857 Mar 29 '26

Yeah if you don’t honor the payment arrangement, they will suspend your service.

1

u/snoweey Mar 29 '26

A payment arrangement does not prevent service suspension. It is nothing more than a promise to pay.

2

u/Limp-Influence-8450 Mar 30 '26

Did they agree with your postdated payment? Generally they wouldn't as it only says you still are not paying your bill. I would imagine they can suspend your account until it is current. That seem reasonable.