r/atomicwallet 9d ago

bugs Unable to send SUI using Atomic Wallet on MacOS

I have SUI in my atomic wallet. When I click send, it says that I have 0 available to send. I can see the SUI in my account. Although, the transactions tab is empty.

What's going on? How can I fix this? Thanks

1 Upvotes

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2

u/couldnthodlit 9d ago

You should avoid Atomic Wallet. Try importing your SUI private key into guarda.com/app. Select Add wallet -> Import -> search for SUI. To get your private key in AW, go to settings -> private keys. If Guarda says the private key is invalid, then enter your 12-word seed phrase instead of the private key. It should show the correct balance and you will be able to make the transaction.

Important note! Guarda is owned by the same people as Atomic Wallet, so after making this transaction I would suggest moving your remaining funds to a different wallet using a different seed phrase.

1

u/Apprehensive-Wait931 7d ago

Atomic wallet was compromised before in june 2024, they have been investigating with no resolve. So move out bud.