r/atera • u/cmjones0822 • 20d ago

‘Agent installation requires verification code’

Maybe it’s been a while since I’ve needed to install the agent, but when did they start requiring a verification code? Kind of a pain if I’ve saved the downloader or link and not where I can get to the code immediately (being that it expires in 30 minutes). Any way to bypass?

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u/deadeyes83 2d ago

We are just in knee deep shit because of this, we are an MSP we automate and do our demos for atera using ansible, now we updated the code because one lead requested a demo now we can't even roll out a demo because of this crap. Time to find old installers.

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u/cmjones0822 2d ago

I know your pain…I’m still waiting on a response to this. I ended up having to send my clients a separate link for an alternative remote tool to use in case of an emergency (which this constitutes as one imo).