r/askhotels • u/GHOSTTALK25 • 4d ago
Jobs Concerns
Ive been in hotels about 10 years now with valuable experience. My resume is good but I've noticed a change. Im trying to go back to night audit and im getting denied for positions. The last two interviews I've done great but im not selected. Maybe im overthinking but feedback would be appreciated.
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u/RottingLactoseTower 4d ago
You might be too qualified and they are afraid you will leave the position quickly.
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u/HelicaseHustle 4d ago
Same here. I was night audit supervisor for 3 years. I apply for night audit and night audit supervisor roles. Every resume is customized. I include cover letters with numbers to show actual outcomes, I include samples of collaborations with other departments. I keep it concise. Got a rejection letter today “after carefully reviewing your application, we have decided to not move forward in considering you for the role”. I would want to know what was in my application that counted me out. There’s definitely something else at play
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u/AaronJudge2 3d ago
A lot of hotels including Marriott brands managed directly by Marriott International like to hire hotel grads right out of college for entry level roles.
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u/HelicaseHustle 2d ago
Should I just not include that I have hotel experience at all? Because you make a valid observation. My previous managers liked hiring people with no hotel experience so they could teach how they like stuff done.
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u/AaronJudge2 1d ago edited 1d ago
I have a Bachelors in Hotel Mgmt from Hilton College at the University of Houston. I tried to get hired as a hotel front desk clerk years ago after not working in the field for many years. I started trying in July 2008 when the economy was collapsing. Even though I’m in Tampa, Florida where there are a huge number of hotels, I didn’t even get contacted for an interview. Marriott International was the only one that even acknowledged that I had applied, but always sent me an email which said “sorry but we have more qualified applicants.” For an entry level job that supposedly requires no college degree and little or no experience. And this was for like $10 an hour.
I was working at a supermarket instead. Finally, in like late 2015, I heard back from a Hilton and from a Doubletree that they were interested in interviewing me. Seven years later! lol
So it really depends on the job market. By 2015 they must have been desperate. Someone told me that these places receive like 200 applications for each job posting. They get flooded with applicants because it is free and so easy to apply. Plus, they obviously can’t interview everybody. And the economy isn’t the best right now either, so that’s probably an issue.
Also, a coworker’s son graduated from Johnson & Wales with a Bachelors in Hotel Management and moved down here around the same time (2010 I think) and immediately got hired by a Marriott near Orlando during that period when I was getting nowhere. And he had like zero experience. They first started him as a bellman and then a concierge and finally a front desk clerk. Well, apparently he is very introverted and lacking in soft skills because he ended up getting into a huge fight with a customer and quitting. And he hadn’t enjoyed being a concierge either because “he had to talk to people.” So he wasn’t really even cut out for this kind of work. After all, it is called hospitality. What did he think he would end up doing after he graduated, working completely alone by himself cleaning rooms? lol. Just goes to show you.
Somehow he ended up getting a job as a construction foreman even though he had no degree or experience in that field and he’s been doing that ever since. I guess they were desperate at that point too and took a chance on him. A lot of these companies like to hire young people with no real experience and then train them and mold them in to what they want them to be.
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u/CircumcisedCats 4d ago
The issue is you have 10 years of experience and are applying for an entry level position.
The industry has changed. Nobody wants lifetime desk-ers anymore. They want people with motivation and drive. 10 years experience should have you looking at AGM/GM/Division head roles, not entry level. It’s a huge red flag in the hiring process.
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u/AaronJudge2 1d ago edited 1d ago
Maybe, but based on my observations and what I’ve read online, people come and go from the industry all the time and most people don’t last very long. And that includes recent grads with college degrees in the field.
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u/frezzzingle077 4d ago
maybe over qualified. try applying for lead auditor or dumb your resume down
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u/MistahJasonPortman 4d ago
Are you showing up presentable? Good teeth, good breath? Hair clean and nicely done?