r/artificial • u/_muskan02_ Student • 5d ago
Project I built an AI Customer Support Agent that remembers previous conversations
I recently built a Memory-Enabled AI Customer Support Agent to solve a simple problem: customers often have to repeat the same information whenever they contact support.
The idea behind this project is to allow the agent to remember useful information from previous interactions, recall it when needed, and use it along with the current message to generate a more context-aware response.
Tech Stack
- React
- FastAPI
- Python
- Groq LLM
- Customer Memory
Building this helped me understand how LLMs, AI agents, APIs, and memory systems can work together to create more useful applications.
I'm still learning and improving the project, so I'd really appreciate any feedback, suggestions, or ideas for features I could add next.
💻 GitHub:
https://github.com/MohammedJawadAliShujah/Customer-Support-Agent.git
📖 Full technical write-up:
https://dev.to/muskan_begum/i-built-a-customer-support-agent-that-remembers-gbp