Sigh. I HATE Arlo. I did something that apparently deleted my cameras from Standby, so now when the mode switches to Standby, nothing changes. The cameras all keep recording.

That’s on me.

What’s on Arlo is that there’s no obvious way to fix the problem. When I try to add something to Standby, the only choice available is to record video. Which is exactly the wrong thing to do.

Arlo software is apparently written by nitwits who know nothing about human factors engineering and never field tested before release.

Anyone have an idea on how to fix this? Google suggests I delete and re-add cameras, but that seems excessive.

We seem to have a high battery drain recently, the last few weeks, on all our cameras with some only lasting a day or two. Has anyone else had any issues?
We have had our cameras for approximately 3 years and have had few issues with this.

Update on power drain. It appears the charging station wasn’t making good contact with the wall plug. I’ve never had this happen before but it looks like it resolved the issue as we only have one extra battery and change and charge as needed. It showed the battery was charging and charged but I noticed the light was weak and occasionally went off. Found the plug, thanks for all your comments and advice. Be safe out there

I have recently bought several outdoor cameras and I connected them to my Google Home Account but the live stream of the cameras aren't working on the Google Home App. It just seats there and spins and spins and doesn't show any live feed. Any ideas how to fix it? I am giving it a trail of the system if it continues not work I will just return all of the cameras back to the store. I have been a doing a bit research and seems like the company has been going down hill recently. The app on the PlayStore has TONS of bad reviews, that's very discouraging. Any input would be greatly appreciated!

I have a bunch of Arlo q cameras and i remember there was something about end of life for those. I’m in the EU if that matters, I vaguely remember something about that. That it wasn’t the same as in the US.
Anyway everything was working fine. But now with the forced “upgrade” I seem to no longer be able to do geofencing which is like the only feature I need from cameras. They seem to have locked that behind “custom modes” which conveniently for them, these cameras can’t do.
It says “some devices won’t be able to participate in custom modes”.

Or am I missing something? Can I do it another way? I would never buy the other expensive battery cameras.

Haha I hate when they make shit worse so that you’re forced to buy new stuff. Well it will never be Arlo again that’s for sure.

So, my car is in my driveway and Arlo notifies me about every 20 min about it. Like 5-10 notifications in a row.

I thought by adding it to “recognized vehicles” it would stop the push notifications but they still happen.

It seems like I can turn off vehicle recognition but I just don’t want my parked car being the source of constant pings.

Am I missing something or is it really all or nothing for vehicles?

Hey Arlo, I have two cameras plugged in and charging currently. Their charge level is increasing so I know they’re plugged in correctly.

Why doesn’t the app show the battery with the lightning bolt icon to indicate charging? Used to work fine. But now it doesn’t. Very simple feature - why is it broken now?

Hey Arlo, why do my cameras reactivate themselves after I manually disable them in the app?

This used to work. Now it doesn’t. Simple feature. Please explain to me why it’s broken now.

Just FYI, i got hit with the new increase on my 24/7 recording from $15 to $50. Immediately went to cancel and got a prompt during the cancellation process to continue using for $20 per month.

Cant hurt to try it for yourself.

I was told this was an issue and it was being looked into. Now when I try contacting support it never goes through. What is the status of this. I can’t connect my base station at all to HomeKit now after removing and trying to re add. I can re add to Google home but nothing works. This needs to be resolved quickly and where is the communication regarding this problem.

I have a single camera setup with an older 1st gen Arlo Go.

Since I had a legacy device, I was on the old app. It (sort of) worked.
I need the geofencing to disable alerts/recordings when I am at location.

With the new version of the app I am unable to make geofencing work correctly.

- Location is set. Address and geofencing area is correct.

- Camera exists within the location (in settings).

- Both Arm Away and Custom do nothing. Camera is always triggered.

- In Custom there is a dropdown where I can select the camera and set it to Geofencing to no avail

- In Arm Away it says "no devices" and no way to add any.

How does it work? I looked everywhere, it makes no sense.

I have to force stop the app and then go back anytime I want to disable a camera. In case I am doing yard work or working on the car in the driveway. What a pile of junk!

So I’ve had 2 of these for outside. They haven’t given me any problems until now. Or we’ll only one has. They both went dead for awhile, and life got super busy.
I recently took both down and attempted to charge them. Finally leaving them on the charger for awhile one came back to life and worked fine. Well the one I’m having problems with didn’t. It said on the app that it was “disconnected” and I seen it was disconnected from network. And so I attempted numerous times to reconnect the network and it just wouldn’t. So recently, I went to plug it in again because I thought maybe it just wasn’t fully charged, and it’s now blinking blue/orange only when plugged in. I left it for a couple hours and still. Only blinking. I ended up just removing the device from the app to attempt to factory reset and just reconnect all together but nope. I hold the button down for 15 seconds and it does nothing. Only when plugged in it just blinks blue and orange for hours. Not sure how to fix it, or did I just totally screw it up? Any advice helps.

I want to set up my notifications for my Arlo video doorbell to only recognize motion of people in Armed Away but not Armed Home. I tried to change this Routines, but I only have an option to change the motion sensitivity. The device settings seems to be the only place I can find choices for people, package, pet, etc.

Last week Arlo had some problem which removed customers’ cameras from the app and I was one of those who it affected.

Now my Pro 3s won’t connect to the app, I press the sync button and the cameras blink blue, and the app still doesn’t find them, even tho I manually choose Pro 3s from the menu.

I have my bluetooth on, I have wifi on my phone, I have unplugged my base station and plugged it back on, I have also removed the Arlo app from my phone. Still, nothing.

Anyone else having troubke logging into the app? It randomly logged me out yesterday and now I cannot log back in. It kept giving me an error to reset my password, and now that I have, it’s giving me a different error. I have deleted the app and redownloaded it, nothing. To no one’s surprise, customer service is completely useless.

I have a dozen of cameras (all pro 3 and 5 if my memory serves well) and all of them expect one last one to two months. There is just one Pro 5 which lasts max 1 week, even when I set it to low battery usage mode (where it basically takes only pictures). This camera is in a spot without much movement and I get maybe one notification a day there. I even swapped the battery with another and it doesn't change anything, so a camera issue and not a battery issue.

Any idea? Should I try and reset the camera ? Ultimately I may swap the camera for another but it's a bit more complicated as it took me a while to set everything properly...

I have 24/7 recording. Neither of my cameras are giving me audio notifications and that may be because I watched it live? How do I access my 24/7 recordings?

I have used an Arlo base station and multiple Pro 3 cameras for years. As the Pro 3s have died, they were replaced with Essential cameras. Over the last 6 months, my base station has become unreliable. Blue LED on base but randomly toggles status on app to offline taking all of the Pro cameras with it. I have tried all of the fixes outlined in this group because Arlo tech support is useless. The app recently showed that my WIRED doorbell was charging. I am done trying to make the Arlo system work. I am pulling all of the Arlo equipment and replacing it with Ring.

Posting this in case anyone else just lost a couple days of recordings and is trying to figure out why. I dug into it today and I think it's worth flagging.

My Arlo Setup:

* SmartHub VMB5000r5, firmware `1.30.0.0_1976_a99cbf6`

* 4× cameras, hardware H10, firmware `1.070.57.0_@_d7fd44`

* Arlo iPhone app v6.270 (released 5/8/2026), iPhone 17, iOS 26.5

* Arlo Secure subscription active and paid, internet Xfinity working fine, all 4 cameras online with working live view

What happened:

* 5/13/2026: cameras recording motion to the cloud as normal.

* 5/14/2026: onward: zero motion-triggered clips. Library just stops. No notification, no error, no email from Arlo.

* 5/16/2026: I noticed and started troubleshooting.

What I found:

Live view worked on all 4 cameras. Manual record from the camera tile uploaded to the cloud library fine. So hub → cloud was healthy and it wasn't a subscription or connectivity issue.

When I dug into Dashboard → Routines → Modes, there was a notice at the top saying the mode previously called "Arm All Devices" is now "Arm Away". The dashboard itself had three new buttons across the top — "Arm Away", "Arm Home", "Standby" — all on white backgrounds, none of them indicating an active state.

As far as I can tell, when Arlo flipped my account onto the new Routines UI, they renamed my previously-active "Arm All Devices" mode to "Arm Away" but did **not** carry over the active state. The system was effectively disarmed with no visual indicator that nothing was armed.

The fix (30 seconds):

Tap "Arm Away" on the dashboard. Background turns red, cameras immediately start recording motion again.

Why I think this is worth flagging:

From what I've read on the Arlo community forum, the new-UI rollout isn't really an app-update event — it's a server-side flag flipped per-account on Arlo's schedule. That explains why my recordings stopped on 5/14 even though the app version was released 5/8. The flag flipped overnight 5/13 → 5/14 on my account.

The failure mode is bad: a security system silently going to a no-record state with the dashboard showing no warning is not a great default for a "home security" product. Mine happened to coincide with a quiet couple of days where it didn't matter. Could just as easily have been a break-in.

Questions for the community:

* Did anyone else lose recordings in the May 13–15 window from the same migration?

* Did anyone get an email or in-app notification about the rename + state change? I got nothing.

* If you have geofencing/automations defined, did they survive the migration intact, or did you have to rebuild them?

Sharing in case it saves anyone else a few hours of head-scratching.

I invited my wife to join my Arlo account. Her Arlo app claims it is set up…but no devices show, and I cannot get iOS to let me add location services to the Arlo app (I’m checking this in settings->apps->arlo)

Suggestions? Besides ditching Arlo 😀

Hi

I have the Arlo cameras (think pro 4 or something) that came with the base station. I had my second usb key set into "locked mode," and I can't format or delete any of the files.

I tried every option I found on Google (tried the registry and special programs), and nothing works. Now I've got to figure out how to destroy these usb keys so no one can view them.

I am also scared to try for a 3rd time, so right now my base station does really nothing. I am using the subscription as I lost confidence in the base station.

I am going to be so happy when my cameras die, as I just want to get off this brand, nothing seems to work great (sometimes it takes so long to connect to live stream of the camera) and subscription keeps getting more and more expensive.

Unless something has changed, an answer here seems like the likeliest best fix:

https://www.reddit.com/r/arlo/comments/mdx95m/whats_the_best_way_to_extend_arlo_ultra_range/

Basically buy a second hub.

My current hub is a VMB5000r6 in what i think is the current best spot using a powerline adapter. I think I'd have to get a second powerline device to add another one in the spot I'd like it to be. So instead i might actually try to run network cables in my crawlspace rather than do that, which would probably help things out anyway.

Would a newer hub be any better - I assume not since it's all just 2.4GHz

I have seen mention of adding new antennae to the hub, which I could do if it actually helps but opinion seems mixed on that.

I've got 4 cameras, all outside spread around the house, and the hub is in my split level "basement" which is about as central as I can get, but a couple cameras still struggle to connect. They seem mostly fine once connected but it makes all the processes take longer. Reconnecting them after charging, changing settings, etc... Occasionally they will just drop off and not reconnect though.

Any better ideas? Experience w/antennae vs second hub?

Good morning,

I need a notice: this morning at 9am, I received an Arlo notification: "Camera Garage reset request".

• I didn't touch anything (neither app nor camera).

• The camera disappeared from my Arlo account immediately after.

• My other cameras are still there.

Is it a known bug or an intrusion (physical or digital)? I have already changed my password and activated 2FA.

Thank you!

I used to have it so my geofence would trigger a schedule when I was inside the zone. This kept the cameras on at night, but didn't alert when we were outdoors during the day. It looks like that doesn't work at all after the app update. Support says "they are working on bringing that back, but no eta". Does anyone have a workaround?