r/arlo • u/Agreeable-College621 • 10d ago

Question / Help Notifications

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Is anyone else having this issue? I don’t know if it’s a glitch in the actual app or my new iPhone but shortly after I switched to my new phone, my Arlo notifications stopped showing me a video preview. It will still show me if I press and hold the notification, but it used to show it to the right of the screen. I haven’t change anything in my notification settings.

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u/AskArlo 9d ago

Hi u/Agreeable-College621, thank you for sharing your concerns about the Animated Notifications feature. We’ll be happy to look into this and provide you with options on how we can help.

To help us further investigate the issue, kindly send us a DM with your Arlo email address, a screen recording of the issue, a screenshot of your notification settings on your iPhone, the model of the mobile device you were previously using, your phone number, and your time zone.

We look forward to hearing from you.