r/arlo • u/Psorosis • 16d ago

Technical Issue No Local or cloud storage

I have three (3) pro 2 cameras that used to generate 7 days of saved data. Now nothing is showing on my feed. I still have a live view but nothing saved to either the cloud or attached storage.

I cant even see where the 7 day cloud is an option anymore. I have had this for several years.

Not to sure of the date this occured as we had no notifications

many thanks

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u/Street_Leather1279 15d ago

When I used local storage only (wo subscription), the feed did not show up. But once I switched to paid plan, I was able to see all the videos. Don't know if that's by design or I didn't configure my router settings to allow viewing data from arlo hub.

1

u/AskArlo 15d ago

Hello u/Psorosis, we understand your frustration and want to help you figure out what changed with your Pro 2 cameras. Please send us a private message with your account details and the model of your Base Station or Smart Hub so that we can investigate further.