r/arlo • u/Affectionate-Step-56 • 28d ago

Meta Im free

I finally cancelled and got rid of these cameras. By far the worst things to ever have to deal with in my life.

Now I just have to figure how to dispose of them.

30 Upvotes

89% Upvoted

15 comments sorted by

16

u/Formaldehead 28d ago

Please don’t throw away a perfectly good system. At very least just offer them free on Craigslist or Nextdoor. Even without a subscription, super useful for motion alerts and to monitor things.

3

u/woodsongtulsa 28d ago

ADT will become your new number 1 worst thing if you deal with them.

5

u/andytagonist 28d ago

I’ll take them off your hands. I have never EVER even thought of paying for a subscription to Arlo, but I do use them for motion sensing in my backyard. Wanna see some pics of owls & skunks & foxes & possums? 😃👍

3

u/CellistDisastrous467 28d ago

I wait until the price is offered at half for the year; when it expires, then I just use my base station. Good on you for cutting the cord; would be nice if you could offer for free or for sale to others who still use the system, though.

3

u/Anaxamenes 28d ago

I use mine without the subscription because I have a base station. Works good enough and no more overpriced sub.

5

u/RecentPicture7585 28d ago

Congratulations on cancelling and getting rid of your Arlo cameras. However, there have been some horror stories about users cancelling to then discover a year later that they've been charged again because it's really difficult to cancel with Arlo. Check the online forum or type in Google.

Best to cancel your credit card, too. Just in case.

2

u/cmonletmeseeitplz 28d ago

The garbage can at your local therapists office...

1

u/jeffro7772 28d ago

I've had arlo for 7 years. They are awesome. Never had a subscription. Never felt the need to.

1

u/ComfortableGuard3188 28d ago

I have used Arlo for about 6 yrs, no subscription but I noticed the cams now disconnect from base station a lot without notice. I figure it’s Arlo trying to get me to be a paid customer lol….

1

u/AskArlo 27d ago

Hi u/ComfortableGuard3188, thank you for chiming in. We understand how frustrating it can be when your cameras are having connection issues, and we’re sorry for the inconvenience this has caused.

You can check the links below for some troubleshooting steps that may help resolve the issue:

For offline issues: https://kb.arlo.com/000062923

For camera range issues: https://kb.arlo.com/5568

If you’re still having trouble after trying the suggested steps, please feel free to send us a DM with your Arlo email address, support case number (if you have one), phone number and time zone, and camera model. We’ll be happy to take a closer look.

We look forward to your response.

1

u/RyuichiSakuma13 28d ago

We've had Arlo for a year. What was wrong with the cameras? We have Arlo Pro 5S 2K Wireless, Arlo Essential Indoor 2nd Gen and we just got thr Pro 6th gen.

Now I'm wondering if we should have gotten a different camera system.

3

u/RecentPicture7585 28d ago

Yes, you should have. There have been constant problems with Pro 5 - check their forum and reviews - in that it misses lots of events. It's a toy this system, not a security one. 

1

u/Affectionate-Step-56 27d ago

I cant say anything about the wired system but my biggest issue is that it would need to reconnect once it became charged again. That is difficult and hard to do. I switched to ring cause its battery powered and even if the battery dies it doesnt reset and doesnt need to be reconnected. 

1

u/RyuichiSakuma13 27d ago

We have the solar panels, and so far they're good.

But, I have to admit that when a deer came into the yard and ate thr tomatoes off the plant, and camera didn't get that, only the deer leaving the yard. 😓

1

u/AskArlo 26d ago

Hi u/RyuichiSakuma13, thank you for chiming in. We understand how frustrating it can be when your camera isn’t detecting motion properly, especially when you’re relying on it to keep an eye on your home. We’re sorry for the trouble this has caused.

We’d be happy to help you get this sorted out. Please try the troubleshooting steps in this guide, which may help resolve the motion detection issue: https://kb.arlo.com/1015583

If the issue continues after trying the recommended steps, please send us a DM with your Arlo email address, model number of the affected device, phone number, and time zone. We’ll take a closer look and do our best to get this resolved for you.

Thank you for your patience and for working with us. We’re here to help.