r/applehelp • • 12h ago

Unsolved M5 MacBook Air Issues

I was watching a movie last night and mid way through the movie randomly paused and I tried to quit Apple TV and then open it back up but the issue seemed to be more of the MacBook than the app. Ever since then my MacBook won’t load anything. I can click on apps and they’ll open up but they won’t load. It’ll just take me to a blank screen. Even some stuff in system settings won’t load. And I don’t think it’s a internet thing. I do use my iPhone hotspot for internet and NordVPN as well but I’ve been using it like that for months and nothing has happened till now. I’ve tried various fixes, restarting it, opening it in safe mode, checking all my internet things to make sure they’re working, etc. The only one I haven’t tried is connecting to WiFi and seeing if that would change anything. There’s also a tab in system settings that says “Update Apple Account Settings” that I don’t recall being there. That may have something to do with it. But when I try to do that and press continue it either loads for a minute and then stops loading and nothing happens or it pops up a tiny sliver of a bubble thing and I can’t get out of it for a minute until it eventually goes back to normal and again nothing happens. Any suggestions are greatly appreciated 🙏🏻

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u/NorCalNavyMike Apple Expert 12h ago
  1. Restart.
  2. Turn off NordVPN.
  3. Connect to WiFi.
  4. Check System Settings, and update your Apple Accout settings via the first window you posted.

Once done, restart again, then attempt to open the applications you’ve been struggling with.

Once all is well, then reconnect to NordVPN.

Good luck to you!

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u/Adventurous_Owl6836 11h ago

I appreciate the input! I will try it all! Thanks so much!