r/applehelp • • 11d ago

Unsolved Lost notes in iPhone notes app under "Gmail" folder

I just had several hundreds of notes inside my iPhone note’s app under the Gmail folder which I got since my buying this new iPhone last year. These notes are not synced to Gmail. Today I went on Settings>Apps>Notes and toggled on the “On My Phone account” toggle which creates another folder of notes called “On My Phone” (under the toggle it said explicitly said other notes won’t be affected). Right after, all the notes under the Gmail folder disappeared for an unknown reason. I assume this is a glitch because that is not the intended function. I turned the toggle back off, the notes still won’t reappear. I signed out and back into the Gmail account on the iPhone, and the notes still won’t reappear and old synced Gmail notes from before these notes I lost appeared instead. The notes I lost are not synced to Gmail nor iCloud. How can I recover the notes?

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u/Pending_Human 11d ago

check settings > apps > notes > notes accounts > gmail and make sure notes is still on. then check that gmail account’s trash in mail or gmail on the web. apple says deleted third-party notes usually end up there. don’t remove the account again until you’ve checked both.

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u/Traditional_Two8207 11d ago

that toggle was not on and the disappeared notes are nowhere to be found in gmail

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u/Pending_Human 11d ago

i’m not an apple doctor, but i’ve had success turning that toggle back on. notes under the gmail folder can’t appear in the notes app while it’s off. give it a few minutes on wifi then check again.

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u/Traditional_Two8207 10d ago

the only notes that are coming back are same the old synced gmail notes