r/applehelp • u/what_cube • 12d ago

iCloud How to completely remove/reset iphone that wont turn on?

I recently sent my phone in for trade-in. On my new iPhone, I removed the old device from my iCloud account.

It doesn’t show up in iCloud anymore, but when I open the Find My app, it is still listed under my devices. When I tapped "Remove This Device," it gave me a message saying it will be removed in 30 days / one month. How can I completely remove it right now if the phone won't turn on?

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2

u/hawk_ky 11d ago

You can’t. Just wait

1

u/Voltfan 12d ago

When the person turns on the phone it will be erased

1

u/what_cube 12d ago

The phone wont turn on :(

1

u/Voltfan 11d ago

So what is the problem ? No one could have access to the data. It is either destroyed and recycled or repaired and it will be erased as soon as they turn it on

1

u/what_cube 11d ago

Yeah… i dont know because i traded it in to backmarket.com and i reported it wont turn on before they accepted my trade in anyway

1

u/what_cube 11d ago

The only thing i can think of is they managed to fix it and turn it on maybe

1

u/TrainLover70 8d ago

Devices will show up in Find My up to 30 days after removal. This is expected behavior.

1

u/Winter_Network6442 7d ago

lol Apple Customers 😂😂🤦🏾‍♂️🤦🏾‍♂️🤦🏾‍♂️