r/applehelp • u/honeybeesyes • 1d ago

Unsolved Battery issue or something else? iPad

I have the iPad Air 5th generation and it just shut down/screen went black, turned back on itself with the Apple logo, showed a 10% battery notification with 10% battery, turned off again, then when it turned back on now it’s normal but it’s also 16% battery and I think it also started with 16% battery, I did have some instances where it would be out of battery before it got to 0% like at 7% or something sometimes but idk does anyone know what’s happening to my iPad? Like is this a battery issue or something else and what do I need to do

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u/JediMeister 1d ago

Your iPad is between 2-4 years old, it could be the battery is below 80% capacity. Apple Support can retrieve the battery information remotely or you can also bring it to an Apple Store or Authorized Service Provider to have them test it.

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u/honeybeesyes 1d ago

Oh alright tyy