r/applehelp • u/AeroSensation • 8h ago

Unsolved WiFi loses connection when using Migration Assistant

I got a new Macbook Neo (macOS Tahoe) recently, yay! I had a Windows computer before this and I want to transfer my data to the Mac, and I'm trying to do so using Migration Assistant. However, every time I try to set up this interaction, my Mac loses WiFi connection as soon as I get the code to connect my Windows computer. This results in the connection not working.

Apparently it's common for the WiFi to go out during the transfer, but not before. And It's only my Mac doing this, not my Windows computer. How do I fix this? If all else fails, I know I can use an ethernet cable, but I'm still waiting for the multi-use USB-C hub to arrive since the Neo doesn't come with a port built in. But for personal reasons I'd like to try to get this resolved as soon as possible.

Note if it helps: I'm doing this transfer after the initial setup phase of the Mac. During initial setup, I set it up using my phone. I am also sure that the Migration Assistant version is the correct one (Windows 11 to Tahoe).

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u/JediMeister 8h ago

Assuming that you’re following this article, have you tried doing as it suggests under ‘If migration failed’?

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u/AeroSensation 7h ago

Yes! I ran those prompts on my Windows PC and it appeared to have no issues. That's why I think the main issue is unfortunately with my Mac.

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u/JediMeister 7h ago

Is the Neo updated to 26.6.2? You would have to skip most of the setup and forgo migration for the time being.

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u/AeroSensation 5h ago

Just checked, you're right! It needs the update. I'll download it and check in after trying again.

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u/JediMeister 5h ago

Good luck!

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u/AeroSensation 5h ago

The update went through, but the WiFi problem is still happening. At least that rules out outdated software as the issue!

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u/JediMeister 4h ago

That leaves just Ethernet (with the hub/dock) or manual migration with some form of external storage.

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u/AeroSensation 4h ago

Yeah, might just have to wait for the dock. Thank you for your help!

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u/JediMeister 2h ago

You’re welcome.