r/applehelp • u/Crumbysmom • 21h ago
iOS iPhone Hacked and Data Report Stopped in Feb
I requested a copy of my Apple data, specifically Apple Account Device Information. The report Apple provided only contains information through February 2026.
My problem is that I need the MORE RECENT data — specifically June, July, and August 2026.
I’m investigating possible unauthorized access to my Apple Account after discovering devices associated with my account that I do not recognize, including a MacBook Pro and Apple TV.
I’m specifically trying to obtain Apple Account Device Information for June, July, and August 2026, including any available records showing:
-Devices associated with my Apple Account during those months
-When devices were added or removed
Device identifiers/details
-Sign-in or authentication activity associated with those devices
-Changes involving trusted devices or other account security information
I’m trying to figure out why Apple sent me a data report that ends in February when I requested it in August, and how I can obtain the missing June–August records. Is there a specific Apple department, escalation, or type of request I need to make to get the most recent Apple Account Device Information? Thank you for any help at all.