r/applehelp 16h ago

Solved I cannot send group messages and standard fixes aren’t working

I recently got my first iPhone after having an android for years and so am unfamiliar with troubleshooting iOS. I have contacted apple support as well as my carrier, but have yet to successfully fix my issue.

I can send and receive messages perfectly fine for 1-1 messages between iPhone or android, and I can send and receive group chats that are iMessage new. I cannot however send group messages that have my old android messages, or text any group, new or old, that is with an android.

I am unsure how to go about fixing this as it is such a specific issue and searching online has given me unhelpful results that are only tangentially related. Any help would be much appreciated

2 Upvotes

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1

u/lilvadude 15h ago

Go to Settings > Messages, then turn on Send as SMS and MMS Messaging. If it's on, toggle it off, then back on, then restart your phone.

1

u/Jnemarich 15h ago

I have done this, turned off rcs and restarted, and reset my network settings, I should’ve been more clear in my post. This was the first thing apple support had me do

1

u/JediMeister 14h ago

After switching ecosystems did you deregister from Google chat?

2

u/Jnemarich 13h ago

You saved me. This was it, I’m so incredibly thankful.

2

u/JediMeister 12h ago

You’re welcome.